Was wondering about others experience with JAYCO Warranties and Customer Service. I have owned Forest River many times over prior to purchasing a JAYCO 5th Wheel last year. (377RLBH Northpoint)
Brought it in for Warranty Service at the local Blue Compass.
3 Months
Pulling teeth, lies, weeks to respond on items
I got customer services involved and they do anything but help. Brand new unit so many issues, they deny things like ROOF SEALANT SEPARATING - DENIED. Unit is 6 months old - they say its normal.
Ended up suing Blue Compass for all the lies and delays - will see where that ends - but just wondering is this is the new quality of Jayco and is this a common experience?
Brought it in for Warranty Service at the local Blue Compass.
3 Months
Pulling teeth, lies, weeks to respond on items
I got customer services involved and they do anything but help. Brand new unit so many issues, they deny things like ROOF SEALANT SEPARATING - DENIED. Unit is 6 months old - they say its normal.
Ended up suing Blue Compass for all the lies and delays - will see where that ends - but just wondering is this is the new quality of Jayco and is this a common experience?