Fire Instructor
Senior Member
A couple of months ago, I was researching what 50a surge suppressor I wanted for my new 5'er. After reading everyone's comments and reviews, instead of just a surge suppressor, I went with the Progressive EMS HW50C. To date, it's worked flawlessly!
Today we set-up dry camping for the first time this year, and I fired-up the generator for the first time. We got an error code.... Yuk!!!!!!
So I called Progressive's customer service, and the person who actually answered the phone was the person who helped me! Not only DIDN'T he try to sell me the part that he said was on their website, he told me EXACTLY what to buy at the local Home Depot (only three miles from the State Park that I'm in), and within 45 minutes, I was functioning again!
You may pay a few dollars more foe a Progressive system, than some of the others, but with this kind of Customer Service, it's WELL worth it!!!!
Today we set-up dry camping for the first time this year, and I fired-up the generator for the first time. We got an error code.... Yuk!!!!!!
So I called Progressive's customer service, and the person who actually answered the phone was the person who helped me! Not only DIDN'T he try to sell me the part that he said was on their website, he told me EXACTLY what to buy at the local Home Depot (only three miles from the State Park that I'm in), and within 45 minutes, I was functioning again!
You may pay a few dollars more foe a Progressive system, than some of the others, but with this kind of Customer Service, it's WELL worth it!!!!