Allicatmeow
Member
Hi everyone, we have a 2019 Eagle 355MBQS and just went to start opening up to get ready for our April 1 camping season. When we tried to put the large kitchen slide out, the left side wouldn't budge and the right side would stop after a couple inches (I understand this is probably the controller stopping it because it knows there's a problem with the other side). Also want to mention we are on shore power.
We checked the controller and it is giving a 2-8 error, so 2nd motor (which is correct) and error 8 being a motor wiring short. We tried a manual override and when trying to extend, the same thing happens. There is no sound coming from motor 2 at all. So, either wiring or motor issue is our guess.
We will be troubleshooting more tomorrow when it's not so cold out, and just wanted to post here to make sure we're doing everything we should. Our plan is below, but I'm wondering if we should be trying to troubleshoot another way first, since the controller shuts the working motor down so quickly. I've read a few places pressing retract twice and holding down for 5 seconds to reset the sync, check fuses, etc, but the no sound at all from motor 2 has me thinking this is an electrical short or motor mechanical issue more than controls.
1. Swap the harness connections and verify the controller gives a 1-8 error instead, so we know the controller is functioning correctly.
2. Inspect the wires under the slide if we can - the slide is obviously stuck inside so not a lot is visible. What I could see today from underneath on that side was fine.
3. Inspect connection at the motor.
What else should we do? Appreciate you all as always.
We checked the controller and it is giving a 2-8 error, so 2nd motor (which is correct) and error 8 being a motor wiring short. We tried a manual override and when trying to extend, the same thing happens. There is no sound coming from motor 2 at all. So, either wiring or motor issue is our guess.
We will be troubleshooting more tomorrow when it's not so cold out, and just wanted to post here to make sure we're doing everything we should. Our plan is below, but I'm wondering if we should be trying to troubleshoot another way first, since the controller shuts the working motor down so quickly. I've read a few places pressing retract twice and holding down for 5 seconds to reset the sync, check fuses, etc, but the no sound at all from motor 2 has me thinking this is an electrical short or motor mechanical issue more than controls.
1. Swap the harness connections and verify the controller gives a 1-8 error instead, so we know the controller is functioning correctly.
2. Inspect the wires under the slide if we can - the slide is obviously stuck inside so not a lot is visible. What I could see today from underneath on that side was fine.
3. Inspect connection at the motor.
What else should we do? Appreciate you all as always.