Fireater99
Member
Hello all,
I have a question for other 2024 321 RSTS owners. I entrain other owner opinion but was looking for specific owners for proof to argue with the dealer and Jayco.
We also have a 2024. 321RSTS and have had issues with the bottom shower track leaking water. From the factory it had a gap, filled in with silicone. When we did our PDI we brought this to the service department and they said to keep an eye on it. Well, you guessed it, it leaks water from this location. We know this because we did a water test, only getting this specific place wet. We took it to a different dealer in July for warranty work, this specific problems and others. They ordered the shower track, top and bottom because, they said it was to short. We took it back to have this replaced and Jayco denied the replacement of the tracks, their solution was to remove them and reapply more silicone. We walked the dealership lot and found other models with the track within an 1/8" to 1/4" of the vertical metal and that the doors close against. The dealership went ahead and replaced the tracks, but with the same gap. We addressed with the manager, he stated that the tracks are shipped already cut to Jayco's specs. I disagree as metal shavings were present in the track and shower floor. I think they took the old one out and used it as a template. I'm curious if other 2024 321 RSTS owners have the same gap. I will try to attach pictures of ours for reference.
Thanks everyone.
I have a question for other 2024 321 RSTS owners. I entrain other owner opinion but was looking for specific owners for proof to argue with the dealer and Jayco.
We also have a 2024. 321RSTS and have had issues with the bottom shower track leaking water. From the factory it had a gap, filled in with silicone. When we did our PDI we brought this to the service department and they said to keep an eye on it. Well, you guessed it, it leaks water from this location. We know this because we did a water test, only getting this specific place wet. We took it to a different dealer in July for warranty work, this specific problems and others. They ordered the shower track, top and bottom because, they said it was to short. We took it back to have this replaced and Jayco denied the replacement of the tracks, their solution was to remove them and reapply more silicone. We walked the dealership lot and found other models with the track within an 1/8" to 1/4" of the vertical metal and that the doors close against. The dealership went ahead and replaced the tracks, but with the same gap. We addressed with the manager, he stated that the tracks are shipped already cut to Jayco's specs. I disagree as metal shavings were present in the track and shower floor. I think they took the old one out and used it as a template. I'm curious if other 2024 321 RSTS owners have the same gap. I will try to attach pictures of ours for reference.
Thanks everyone.
