I think they have figured it out. Facts are that Grand Design and Lippert both were caught monitoring their sites during the brunt of the Frame Flex Issues. So yea why wouldn't Jayco do the same. I wish they would. Then maybe I wouldn't have to wait so long for them to answer the phone. And just maybe a real person would answer me back. I didn't think that the subject of monitoring the Jayco owner site would generate so much talk. Cool. I was just looking for ideas on maybe someone else has experience my same issues. I have ordered an endoscope. I want to know what the rest of those vertical siding screws are doing and then I plan to get Jayco involve.