Waiting for new Jayco Jayflight 274bh

[RRS 274bh]

Greetings all, I'm a newbe here.
I just sent my 25 year old Sunline Solaris 2670 to the auction block after I decided to total from my insurance, here's a few pictures:
https://www.jaycoowners.com/forums/members/93437-albums2272.html

I went back and forth on whether to fix my old trailer or buy a new one. I've heard so many bad things about new travel trailers right off the dealer lots and the fit, finish and decor options aren't what they were 25 years ago. I could have fixed Sunline for ~$5k, but liked some of the new options on the Jayco. In the end, I decided to splurge in retirement.

I opted for simpler no slide trailer with updated floorplan of my trailer. There aren't many 30' non-slide trailers available. The Grand Design Transend 247bh and the Starcraft Autumn Ridge 274BH and Jayco Jayflight 274bh were the only three that I found. I choose the Jayflight over the Transcend because there were more options that I liked, but the final decision was the Jayco has a 2 year warranty over the Transcends 1 year warranty, although both have a 3 year structure warranty.

The local Jayco dealer had a Starcraft in stock, but they would have to order the Jayco. I found a Jayco about 60 miles away over the state line. I knew the floorplan and saw other Jayco's for decor, fit and finish and bought the trailer online without seeing the actual trailer.

With all the potential problems with new trailers I've heard about, I decided to have a 3rd party NRVIA certified inspector do a PDI instead of the dealer PDI. My thinking was the dealer tech has other responsibilities, and probably will rush through a checklist to get back to service that they make money on. The NRVIA inspector will spend 4-6 hours until he gets through the checklist.
If he finds things they need to fix, the trailer won't be leaving and paid for until they are fixed. I don't want have to deal with a bunch of trivial problems after leaving dealer and trying to schedule warranty work and the 60-mile travel time.

I joined this forum to get an idea of what problems I might expect on a new Jayco. Does Jayco stand behind their 2 year warranty and is it easy to get work done if needed? I bought my trailer used, so I'm used to doing all of my own work. I'm just trying to figure out what to expect with a new trailer when I get it.

 

[JudyK-JAY22rb]

Hello and welcome! How sad, your trusty old trailer took a terminal hit. I'm sure you're going to miss that familiar comfort, but I'll bet you're going to love your new trailer, too. You'll no doubt be able to really identify the downgraded changes in manufacturing (like everything these days) from 25 years ago, but hopefully you'll have the luck of trouble-free ownership...at least for a little while.

I think you're smart for hiring the independent inspection before taking delivery. Takes the pressure off you and puts it in the hands of a professional. I hope that works t well.

Looking forward to seeing some pictures of your new trailer when you get it.

 

[Lonetraveler]

I bought my 2023 Jayflight 212QB back in November 2022. Last summer was its first use and travelled around 3200 miles and never had any issues or problems. Don’t know if I purchased an exceptional unit or if assemblies have gotten better since COVID or it was the luck of the draw, but things went very well. Now it may be a different story this summer, I may have jinx myself by bragging on the trailer. Anyway, I have been pleased with what I have. Enjoy your new unit, be safe, and have fun.

 

[Grumpy]

Does Jayco stand behind their 2 year warranty and is it easy to get work done if needed?

Dealers are the issue 95% of the time.

Since you didn't buy it from your local dealer don't be surprised if they won't do the warranty work or put you at the end of of the line. RV dealers are independent and not franchised like auto dealers.

 

[FISTEP]

Dealers are the issue 95% of the time.

Since you didn't buy it from your local dealer don't be surprised if they won't do the warranty work or put you at the end of of the line. RV dealers are independent and not franchised like auto dealers.

I learned this first hand. I bought my last Jayco a long way from home and when the first warranty issue came up, no dealership, including the local Jayco, would book an appointment. If they didn't sell it, they wouldn't even consider it.

Then, we bought our next Jayco locally and they have been fantastic about warranty issues. They said they are always fully booked and struggle to keep up with their own customers. I get that, and I can’t say enough about how good they have been to us post-sale. Big shout out to Langley Traveland, if that's permitted here.

 

[JFlightRisk]

Congratulations on the new 274bh and the decision to have it inspected. May you have many happy camping memories to share.

 

[Hdrew55]

We bought a 2024 Jayco flight Jan. 16/24. Pulled it down to desert hot springs for the winter. So far this is what we have experienced. Vanity in bathroom fell off of wall. Refitted using hollow wall fasteners. No stud to screw into. Leaks in city water connection. Took to Jayco warranty Center in grand terrace. Multiple pex fittings leaking and installed from factory incorrectly. Valance in slide out coming off wall. Screws shaking loose. Drawer below fridge out of line. Poor mounting system for slides. 7 prong plug making intermittent contact on brake circuit. Replaced warranty. Handles on several doors mounted crooked. Fit on doors to cabinets poor quality. Screws coming loose everywhere. Phillips and Robertson screwdrivers have found a home in our silverware drawer. Strap holding hide a bed in place to floor cheap piece of aluminum strapping holding everything in place if the screws don’t back out. Curtains uneven and difficult to align. The adventure continues. If I would have realized to shoddy workmanship and lack of quality assurance was the way it is I would not have spent 60,000.00 $ on a Jayco.

 

[RRS 274bh]

Picked up new 274bh trailer a couple of days ago.

The NRVIA inspector did a pretty thorough job, but didn't find a whole lot of problems, even though he sent me a 60 page report. The biggest problem was the furnace didn't work right, and it was outside and cold so he couldn't test the AC. There were missing dump valve caps, a few places the Dicor wasn't done that good, and a couple of windows that didn't operate properly. The RV dealer took care of most of these before my delivery date, but the furnace still had issues during my walk through. They said my inspector didn't know how to properly operate it, so when they checked it for 2 minutes and it ran, so they said it was ok. But if they read the report a little closer, it would turn on and off every few minutes and wouldn't come on sometimes for a couple of minutes and wouldn't get to setpoint. This made me very suspicious if they even looked at it before I got there. I made them listen to it run and shutoff for 10 minutes, before they went and found the master tech. It turned out to be a loose wire or something. I ran the temperature up to 70F so I could test the AC. I also made them get the PDI checklist they do after receiving the unit from the factory, and the work request for the repairs that the NRVIA inspector came up with. I was skeptical that they didn't do any of what they said verbally, until they tracked down the documents I wanted.

Only time will tell if I have more issues. The fit and finished of my trailer is ok, but not perfect by any means. They main thing I wanted was to identify as many issues and repair them before I left. Once they have their money and you're out the door, your trailer and any repairs become a pretty low priority for many places.

I do have my own personal issues with the frame/spring hanger/suspension. I will probably start a new thread to address what I want to do before I take trailer on any long trips.

Thanks for the replies.

 

[JudyK-JAY22rb]

Dealers are the issue 95% of the time.

Since you didn't buy it from your local dealer don't be surprised if they won't do the warranty work or put you at the end of of the line. RV dealers are independent and not franchised like auto dealers.

Funny you say this, Grumpy. I specifically remember part of the conversation I was having with one of the office guys at the dealership, writing up my paperwork. I was talking about warranty issue and repairs. I asked if they service alot of RVs that weren't bought at their place and how they do or do not take priority over actual customers who purchased from them. He pretty much said "Everyone's money is the same color. We will work on anyone's RV despite where they bought it." In a nutshell, that's good...but potentially bad? As a customer who bought an actual RV from them, I do hope my unit takes priority, if they had to chose WHO'S to fix first.

I was getting a left over 2022, with the floorpan I really wanted, at the end of 2023, at a super fair price. Searching out another dealer wasn't an option, since this one didn't have the shady tactics of 'add on charges' and there was no one with this model for the price (most available from other dealers further away, were 2023's.)

 

[FISTEP]

...He pretty much said "Everyone's money is the same color. We will work on anyone's RV despite where they bought it."

He can say anything he wants. My Jayco dealership has been great with service and warranty work on the trailer I bought from them. I call them and I am booked in, piece of cake.
However, with my previous Jayco that I bought elsewhere, they wouldn't even consider it. In fact, no local dealership would give me an appointment on a unit that they didn't sell. Zero. I had to find an independent RV service place for any work I wanted done. Getting warranty work done there was a painful process.
It is something to seriously consider when looking for an RV.

 

[RRS 274bh]

Potential leak issue with roof to wall transition?

I've been busy with life in general and haven't done much with my new Jayco other than load some of the stuff from my old trailer. I have been watching several YouTube videos about potential problem areas. One being roof leaks and the other plumbing issues. This post is specifically about the potential for roof leaks. I don't know the construction details for the membrane transition to the siding that Jayco uses, but looking at the attached pictures, the gutter and screws that hold it seem to be a weak point. Has anyone with a newer Jayco, say 2-3 years old had leak issues at this point. Also does anyone know the construction details Jayco uses for this transition. The front wall transition looks similar to my old trailer, but this sidewall transition doesn't look as well protected compared to my old one. I was watching a 3rd party (not a dealer) RV repair shop YouTube where they were working on a 2-5 year old trailer Jayco that had lots of roof rot. The also had a brand new one at the time (2019) in waiting for repair because it was leaking at less than a year old.

The big question is do you wait for a leak that could be covered by the warranty, or be pro-active and do something before you have a problem.
My feeling is be pro-active, just not sure how this would affect the warranty.

 

[Bugzilla46310]

The pantry shelves on my 33RBTS just had plastic trim on the front and some looked to be sagging brand new. I had some aluminum “T” looking strips removed from something I had and used those to support the front of the shelves.
Also, if the inspector didn’t, check all the plumbing fittings when you add water and pressure up the system.

 

[PNWtraveler89]

You are very smart getting a 3rd party inspector. I Just went through this whole process with my brand 24 jayco jayflight 267BHSW. Bought the TT in FEB and got a call out of the blue they had my parts in. But i didnt order any parts........ come to find out they sold me a trailer that had a damaged front skin and they never informed us until it the parts were in to fix it! DON'T TRUST THE DEALERSHIP!!!!

 

[RoadieWingZ]

The 274BH plan is nice for those needing the bunk beds and simplicity of no slides. Went to a dealership 200 miles away to buy one since it was out of stock locally, but ended up with a 26RL instead when I made the mistake of leaving my wife with the sales person while I was in the finance office talking about the 274BH…. Anyhow, the workmanship is never perfect on most of the Jayco units and we had a dozen items to be fixed after our shakedown trip. The local dealership has been awesome in getting things fixed and addressed as warranty coverage even though we bought elsewhere. Took the trailer in the first time at a convenient appointment time and got it back the same day after they fixed several items and identified the rest as needing warranty parts they didn’t have at the time. Second trip in for the remaining items is scheduled for next week now that all parts are in. Haven’t felt like a second class customer because I bought elsewhere at any time thus far. Fingers crossed ��

 

[RRS 274bh]

The 274BH plan is nice for those needing the bunk beds and simplicity of no slides. Went to a dealership 200 miles away to buy one since it was out of stock locally, but ended up with a 26RL instead when I made the mistake of leaving my wife with the sales person while I was in the finance office talking about the 274BH…. Anyhow, the workmanship is never perfect on most of the Jayco units and we had a dozen items to be fixed after our shakedown trip. The local dealership has been awesome in getting things fixed and addressed as warranty coverage even though we bought elsewhere. Took the trailer in the first time at a convenient appointment time and got it back the same day after they fixed several items and identified the rest as needing warranty parts they didn’t have at the time. Second trip in for the remaining items is scheduled for next week now that all parts are in. Haven’t felt like a second class customer because I bought elsewhere at any time thus far. Fingers crossed ��

I went through a similar situation where the local dealer didn't have a Jayco 274bh, they only had a Starcraft 274bh, the same floorplan in stock. The Starcraft was cheaper. but the Jayco had several upgrades and double the warranty, so I went 65 miles away from home to get the Jayco, they had 2 in stock. The workmanship and material of the Jayco are a far cry from my old Sunline, it's ok but not the best or worst. So far, I've found a couple of small things but it's easier for me to fix them than take it back where I bought it. If I have major warranty issues, I may try going to the closer dealer, which was a family owned Jayco dealer for over 30 years. I really liked them but didn't want to wait to order a Jayco 274bh.

I will be posting upgrades I'm doing on my own to get ahead of future problems. The attached picture is one problem I had when I barely bumped the support in my front storage that supports the bed, I will fix this myself.