decripe331
New Member
Hello! Just looking for some advice on how to positively walk through a warranty issue. We are looking at a repeat warranty issue.
For a repeat issue send a certified letter to Jayco and explain the issue and the attempts to get the issue resolved. Be specific in the letter and include copies of the invoices for prior attempts at correcting the issue.
It may not be Jayco that is the problem. It could be the dealer. We need a little more info.
Again, does not matter. Repeated, repeat, repeated attempts to repair. Same item multiple failures. Send the letter so they have one final attempt to get it right.
Repeated attempts with no satisfactory repair is Jayco’s problem and they need to get the letter or the owner needs to suck it up and live with the defect.