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Search: Posts Made By: Grumpy
Forum: Jayco Travel Trailers 09-20-2019, 10:48 AM
Replies: 53
Views: 8,787
Posted By Grumpy
I'm not talking about someone who moved into the...

I'm not talking about someone who moved into the area, with an RV already owned. I talking about the customer who said "You want too much I'm going elsewhere" and then shows up begging for service....
Forum: Jayco Travel Trailers 09-19-2019, 05:28 PM
Replies: 53
Views: 8,787
Posted By Grumpy
Work up North in the Spring and Summer and head...

Work up North in the Spring and Summer and head to FL, TX or AZ in the Winter and you won't have time to sit down. Work out an agreement with JAYCO and others to do warranty work too.
Forum: Jayco Travel Trailers 09-19-2019, 09:27 AM
Replies: 53
Views: 8,787
Posted By Grumpy
The problem usually occurs when you buy out of...

The problem usually occurs when you buy out of state and then want your local dealer to do all your service work. Most don't have a problem when traveling or if you've relocated.
Forum: Jayco Travel Trailers 09-18-2019, 07:14 PM
Replies: 53
Views: 8,787
Posted By Grumpy
JAYCO will reimburse any JAYCO dealer and even...

JAYCO will reimburse any JAYCO dealer and even some independent shops for warranty work. The problem is many dealers are overloaded with warranty and non warranty work that they will only take care...
Forum: Jayco Travel Trailers 09-18-2019, 01:57 PM
Replies: 53
Views: 8,787
Posted By Grumpy
Are they supposed to bump all the other customers...

Are they supposed to bump all the other customers in front of you?
Forum: Jayco Travel Trailers 09-11-2019, 06:33 PM
Replies: 53
Views: 8,787
Posted By Grumpy
But if you put "short term" or warranty only in...

But if you put "short term" or warranty only in front of "life long" customers you lose even more, and that's the big issue. Most who only want warranty could have bought from you to begin with, but...
Forum: Jayco Travel Trailers 09-11-2019, 04:15 PM
Replies: 53
Views: 8,787
Posted By Grumpy
You hit the nail on the head... They are too busy...

You hit the nail on the head... They are too busy to service "non customers" been that way for many years due to the lack of Technicians and in many cases shop space. The same way customers get taken...
Forum: Jayco Travel Trailers 09-11-2019, 04:05 PM
Replies: 53
Views: 8,787
Posted By Grumpy
That policy usually applies to all the Brands...

That policy usually applies to all the Brands they sell not just JAYCO. They only service what they sell when it comes to warranty.

If they sell 5 brands they would get pressure from all...
Forum: Jayco Travel Trailers 09-08-2019, 06:55 AM
Replies: 53
Views: 8,787
Posted By Grumpy
And then only half of those who do apply can pass...

And then only half of those who do apply can pass a drug test.
Forum: Jayco Travel Trailers 09-07-2019, 04:56 PM
Replies: 53
Views: 8,787
Posted By Grumpy
Been that way for years, even before the "big...

Been that way for years, even before the "big boom" in sales. Heard of people being asked, "Did you buy it here"? years ago.
Forum: Jayco Travel Trailers 09-07-2019, 04:45 PM
Replies: 53
Views: 8,787
Posted By Grumpy
That is not unusual. The RV industry is not the...

That is not unusual. The RV industry is not the same as the auto industry, every dealer is independent as they sell multiple brands. Those who bought there are the ones that come first. JAYCO may...
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