I purchased these:
I read about using the blocks for leveling rather than blocks of wood and thought it would be cleaner, lighter and neater to have this product. I am new to owning a TT. We purchased these as well as many other things you purchase when owning a new trailer. My wife and I were unpacking and putting away all the new items including this product. The cardboard show in the picture of the product was removed and discarded, did not notice any instructions.
So we went on a trip, needed to be leveled, pulled out the bag of blocks, no instructions. So we put 1 under each tire on one side of the trailer. After 3 days of camping the blocks were crushed. I figured I must have done something wrong and told this to Camco. They did some research and called me back a couple hours later. They told me I had used the product incorrectly and thats how they got damaged. I told the women I spoke with (Kim) that no instructions were included. She told me they were on the box and there was no way I could have missed them. Well my wife and I missed them. They refused to replace them and I told them I was dissatisfied they would not replace them. she said it was my fault and since it was not a defect of the product there was nothing they could do. I was just about to purchase the trailer aid product from them and told her I would be rethinking this purchase do to this issue and the call ended. I looked up my purchase and found out I'm within my 30 day return policy and set up for this item to be returned. I decided to call Kim back and politely tell her I would be returning this item, not purchasing the trailer aid from them, and will be writing about this on the JOF. She got loud with me, repeated it my my issue not theres and I ended the call. Very poor customer service and I will not be purchasing there products ever in the future. Thanks for reading!
2013 White Hawk 28 DSBH
2011 Jay Feather X23J (traded-in)
2011 Ford F-150 XLT w/towing package
RoadMaster Active Suspension
Reese Trunnion Bar WDH w/Dual Cam sway control