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Old 08-29-2016, 07:56 PM   #1
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Would you be happy?

I picked up the shiny new Eagle 324 bhts at the weekend. Had a big grin going home with it. Love it.
Got it home and put the slides out to find somehow a stone had got stuck under the slide when they put it in after giving me the demo. Now i have a deep gouge in the floor through to the wood where the stone was as it moved out with the slide. They said they will repair it no problem but for me, the worry is, can they fix this without it being obvious? How do you repair a one piece floor like that without it being something other than a one piece floor after repair? Maybe im worrying too much. Anyone else had a floor repair done and its been good? Its a lot of money to not have it like brand new and you havnt even been out in it yet.


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Old 08-29-2016, 08:13 PM   #2
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The second "dent" will be much easier to accept, even if it's your fault.
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Old 08-29-2016, 09:00 PM   #3
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I had a floor scratch about 4 inches long in my SOB. They fixed it and I don't know how, but it was gone. No sign of anything that I could see.
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Old 08-29-2016, 09:39 PM   #4
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One piece floors are repaired all the time, both in brick and mortar homes and RV...I would not be concerned about the repair on the floor. Are you sure it was a stone and not a screw that caused the damage?
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Old 08-29-2016, 10:47 PM   #5
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Yep, my scratch was a screw head, from where I don't know.
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Old 08-29-2016, 11:25 PM   #6
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I've seen several posts on this, but in ours, they installed screws too long in our dinette pedestal bases, which protruded through the floor and Darco wrap. Go figure. 5/8" plus/minus slide floor, 1" screws used. Luckily we caught it quick and avoided damage. They pay absolutely no mind to this stuff on the assembly line, or we wouldn't be talking about it.
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Old 08-30-2016, 09:01 AM   #7
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QC in the RV world is highly suspect with all brands. Even occur in the Class A's. Friend had s frayed wire in the headlight assembly hookup that melted the back of the assembly. Had to replace the entire assembly. Had issues with several fit and finish on the same unit that retailed for $350k. He did most of the fine tuning himself just like the rest of us do on our Class C and TT's.

I would make them aware of the problem, but hold off on the actual repair until after you have been out a couple times. Finish out the season and plan to take it in later this Fall when you have a longer list of issues for them to fix. It won't really add to the time at the dealer, but you don't want to one off the repairs or the dealer will have your Rv more than you do.
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Old 08-30-2016, 10:14 AM   #8
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Higgy, I'd be po'd also. As others have mentioned I would think that a screw is the cause. That said, anything can be repaired, the question is, how good the job will be.

How big of piece needs to be replaced? Your correct, this will never be a one piece floor again.

On my 23 RLSW the vynil goes under the cabinets, etc. You'll have a seam no matter how big the patch is.

I would ask that a competent carpet, vynil tradesman be brought in to do the repair, not a RV tech.

I would see if the seam could be placed in a spot where a rug could be over it.

Just depends on the size of the damage and how much they are willing to replace.
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Old 08-30-2016, 10:23 AM   #9
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I wonder how the stone got under there? From the outside? From someone's shoe?
I guess it's a good idea to really closely inspect the floor for debris prior to closing the slides.
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Old 08-30-2016, 10:26 AM   #10
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A repair in a vinyl floor is a no brainer. In most cases you will never see the repair, even knowing where it's at. It is sealed with seam sealer and almost "melts" the vinyl back into one piece. I don't think this is the hill to die on. I would make sure you locate what screw (shouldn't be difficult as the slide comes in, in a straight line) is causing the issue and replace it. FYI the repair will be only slightly larger than the damaged area.
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