Originally Posted by wags999
I would converse with Costco they are VERY protective of these programs. And if you have, in writing, something that goes against the program rules, they WILL take action. This dealer would be dropped from the program if proven he violated the rules.
Yes, they are... they WILL look into it and in very short order. That initial email from the salesman could prove to be some very damning evidence and I'm certain that 695$ fee will disappear very quickly.
However, this is where things may get sticky. RV dealers are far and few between... this isn't like buying a Ford, Chevy, Toyota, ...etc.. where you have a multitude of dealers to get service from. I don't recall if this is the OP's first RV or not, but at some point you WILL MOST LIKELY have some issue that you need/want service maybe under warranty or out of warranty. This is when it becomes critical that you have established a decent relationship with your dealer and that they value you as a customer. Right/Wrong or otherwise I'd certainly want to know how they treat their customer when there is an issue....
For instance there is a lady posting on here today who had an issue with a queen bed breaking and a slide that would not go in, she is upset about her new trailer but if you read closely she made a call to her selling dealer and they came to her home today to help and are making some emergency repairs so they can still go on there outing. Dealers have a limited capacity and some repairs can take some time.... I'd want to know where I fit in the food chain should something go south. Obviously the easy customer that paid full boat might get bumped to the head of the line.
Nobody wants to overpay, but sometimes the cheapest price does not equate.
Investigate the dealer and propose some scenarios and ask how they would be handled.
Good luck with your decision and let us know how it works out.