Jayco RV Owners Forum
 


Reply
 
Thread Tools Display Modes
 
Old 10-17-2011, 06:44 PM   #1
Site Team
 
Crabman's Avatar
 
Join Date: Nov 2010
Location: Virginia`s Eastern Shore
Posts: 13,948
Our Jayco, the two year report, 4 year report, 5 year report, 6 year, 7 year report

Well it is hard to believe but we have had our Jayco 28BHS two years as of yesterday, Oct. 16. We all know that`s it for the warranty, which I`m happy to say was used very little. The fit, finish, and overall quality has been very good so far. If there were any initial problems or issues, the dealer must have taken care of them before our walk through because I went over the entire unit and tested every system the night we bought it in the CG near the dealer. There were no cosmetic or mechanical issues. None.

Since then I have had to replace the toilet water valve module which developed a leak, Thetford sent me a new one which I installed. That was the only warranty claim I had to pursue in the two years and the unit has not been back to a dealer. I did make a minor adjustment a few months ago myself on the slide which was not sealing properly on one corner due to misalignment, simply had to loosen the bolts on the slide bracket, slightly jack up the slide, realign, then tighten the bolts. I suppose this would be a warranty issue for some but an easy fix for me. Now the slide is straight and seats properly. The ac bolts were not loose as reported by some, and to my knowledge there have been no leaks, but I watch the sealants closely and touch up when necessary. The ptrap under the kitchen sink came loose during a trip, and I tightened it up and that was that. A few squeaks in the floor that come and go, not a biggie either. The water pump was very loud so I did a silencing mod and added an accumulator tank. The tires are China Good Year Marathons, and the spare is a USA Marathon,(they were briefly made in the US again) go figure. Like many I`m not crazy about Chinese ST trailer tires but so far they look OK. Overall I`m satisfied after the two year mark, I hope to still be five years from now. Is it perfect? No, but what RV is.

We still love the floorplan, it fits our needs and budget well, no plans to change anytime soon. And it is all the old Chevy wants to pull anyways


Crabman, AKA Lee
__________________

Crabman is online now   Reply With Quote
Old 10-17-2011, 07:38 PM   #2
Senior Member
 
2edgesword's Avatar
 
Join Date: Jul 2011
Location: Long Island, NY
Posts: 284
Thanks for the report Crabman and I hope you have many more problem free years of use.
__________________

2edgesword is offline   Reply With Quote
Old 10-17-2011, 09:31 PM   #3
Senior Member
 
Join Date: May 2011
Location: Aldergrove British Columbia
Posts: 815
Great report Lee. Out of the thousands of trailers that Jayco makes, I can't help but think that there is going to be problems with some of the trailers. My heart goes out to those who ended up with ones that had cracked fiberglass or some other problem which should have never made it out of the factory. This is a great place to identify problems like bubbled tape on the slide out or non working slide motors. Oddly enough the dealership I took my trailer to for warranty work told me they never had any tape problems on other slide outs. Considering how many 0f us here with that problem I was surprised. I like the people who post here and help each other.
__________________
Richard
2011 Jay Feather Select 28U
2007 Silverado Crewcab LT 6.0L
Happily married and father of
two university students.
Cancer survivor
Murphie is offline   Reply With Quote
Old 10-17-2011, 10:01 PM   #4
Senior Member
 
Join Date: Dec 2010
Location: North Idaho/Arizona
Posts: 5,274
It is good to hear that you have had minimal problems. Hopefully the trend will continue for you.
__________________
2011 Eagle 330RLTS with just about every option.
Dodge SRW 1 ton Cummins powered.

I was born with nothing and I still have most of it left.
clutch is offline   Reply With Quote
Old 10-18-2011, 08:29 AM   #5
Senior Member
 
2edgesword's Avatar
 
Join Date: Jul 2011
Location: Long Island, NY
Posts: 284
Since product specific forums are a magnet for those looking for solutions to problems it is easy to get a warped sense of overall quality based solely on what you read on a forum. At least I am hoping that's the case for Jayco .
2edgesword is offline   Reply With Quote
Old 10-18-2011, 09:36 AM   #6
Site Team
 
Crabman's Avatar
 
Join Date: Nov 2010
Location: Virginia`s Eastern Shore
Posts: 13,948
Quote:
Originally Posted by 2edgesword View Post
Since product specific forums are a magnet for those looking for solutions to problems it is easy to get a warped sense of overall quality based solely on what you read on a forum. At least I am hoping that's the case for Jayco .
I think that can be the case. Most folks with average experiences with their unit will not post about them since they performed as expected. Understandably those with many or major issues will post about them, and we are glad they do so others can be aware of possible problems to look for.
Crabman is online now   Reply With Quote
Old 10-18-2011, 01:56 PM   #7
Senior Member
 
Terry's Avatar
 
Join Date: Feb 2011
Location: Germantown, TN
Posts: 4,923
I didn't realize that you and I got our campers within a few weeks of each other. Mine was actually 5 months old and had been used about 6 times (still had some of the factory hang tags in it and that new trailer smell). Apparently the guy who bought it decided he wanted something bigger - so his loss, my gain.

I actually negotiated a 1 year warranty fom the dealer. I was a little nervous without the factory warranty, but figured one that was traded under warranty would be good and it was a very good dealer.


Anyway - only had three problems that I can think of since owning it. My water heater flame sensor failed. Dealer sent me the part, I installed and we were both happy. Second problem was a bad fuse holder at the battery. I just replaced myself. Third was my microwave went out. $120 quick fix.


Even if I had had a Jayco warranty, none of these would have caused me to take it in with maybe the exception of the micro, so I am happy to report all is well here.


all of my problems were with accessories and not with anything under Jayco's direct control. I think sometimes it is easy to knock Jayco on every failure when they are non Jayco parts.
__________________
Terry
2009 Jayco 26BH
2004 Chevy Silverado 1500
2009 JayFlight Manual Library

Want to add a signature to your posts? --> Click Here
Terry is offline   Reply With Quote
Old 10-18-2011, 03:00 PM   #8
Senior Member
 
Join Date: Dec 2010
Location: North Idaho/Arizona
Posts: 5,274
I totally agree that the people with problems make the most noise. Unforutnately our trailer has been plagued with Jayco quality related problems with the exception of the Dexter axle grease in the brakes problem. If the last 8 months of ownership are any example of the future this will be the most problimatic purchase we have ever made. To be honest it is making our Montana 5er that we traded in on this look pretty good. In all fairness to Jayco they have fixed every problem and have stood behind their product. Thank god for the two year warranty.
__________________
2011 Eagle 330RLTS with just about every option.
Dodge SRW 1 ton Cummins powered.

I was born with nothing and I still have most of it left.
clutch is offline   Reply With Quote
Old 10-18-2011, 05:21 PM   #9
Senior Member
 
edatlanta's Avatar
 
Join Date: Dec 2009
Location: Maplesville, AL - Home Base
Posts: 2,307
I'm at the 14 month point with my Designer and I full time so it has been used a lot. I too had the water valve issue in the Thetford 3 weeks ago. I thought I had a leak around the shower door. At present I have the large slide motor is weak and the controller for the landing gear burned up. My dealer is going to come to my site and replace both items when they both come in. I'm at my winter home base site so I'm in no hurry.
That is what I call customer service since I'm 30 miles from the dealer. This was their suggestion. I didn't even have to ask. I am sure glad I purchased locally.
__________________
Ed
KM4STL

2006 GMC 2500HD CCSB 4x4 Duramax/Allison, Titan 52 gallon fuel tank, Prodigy Controller, B&W Companion Hitch
2010 Jayco Designer 35RLTS, Cummins/Onan RV QG 5500 EVAP, Progressive Industries EMS-PT50C, TST Systems 507 TPMS, RV Flex Armor Roof
edatlanta is offline   Reply With Quote
Old 10-18-2011, 05:33 PM   #10
Senior Member
 
Join Date: Jan 2010
Location: Wisconsin
Posts: 3,646
Glad things have worked out well for you. We never had to make a claim on our '08 before the warranty ran out, and things are still good. Of course ours sits on a seasonal site so I believe that helps, all those bumpy roads can jiggle and work things loose.
__________________

wiscampsin is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Virginia State Campgrounds

Reviews provided by

Powered by vBadvanced CMPS v3.2.3

All times are GMT -6. The time now is 08:26 PM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2016, vBulletin Solutions, Inc.
Copyright 2002-2016 Social Knowledge, LLC All Rights Reserved.