Your not going to believe this, we have hot water! I will leave this up in case someone else has the same issue. I found this on (gasp) the Forest River Forum - it came up in a google search.
So bottom line to fix it, hit the igniter Hard With a Hammer!!
Originally Posted by ndfellow View Post
I got ahold of Gerard and they had me rap on the proportional valve on left and BAM it lit. They are sending a replacement part as well! Great service on this one!
this just happened to me too.. brand new unit.
had to hit it pretty hard for it to release.
emailed girard tech support and they confirmed to hit it relatively hard too. got a new valve coming in the mail to replace this faulty one. but in the meantime while i'm on the road, i have a workaround and know what to look for now.
for those that are wondering exactly what to do, the proportional gas valve is the entire unit on the bottom left. the power switch is above it. just get a ball peen hammer, wrench or whatever you have and hit it pretty hard straight down onto it. it's the brass valve with the two round caps on top and one of them has wires going to it. hit both of those fairly hard. you have to jar it loose. you won't hear anything per say, just hit it.. then go try again and you should see the flame icon go on. or if you have a helper, you should see the flame light up if you are right next to the unit.