I that RULazy2 is correct about the FIRST update being "free" after you register the unit. I was able to do that and download the files; however, I'm not finding a way to get it from my computer to the Nav system (even using a memory stick). The Navi doesn't seem to like it. I'll keep trying. I ***DID*** get a remote from my 37TS; however, it was still in the box along with the MULTITUDE of Owner's Manuals that you get for everything else. Check there... Unlike TV's, etc... this remote wasn't necessary for the techs to setup my unit so they must not have thought it necessary to keep out. Sure is handy to run the surround sound on DVD/TV (via Aux2 on my unit) though!!
Highlands Ranch, CO
2015 Seneca 37TS ("Screaming Eagle")
2009 Hummer H3 ("Ranger")
2005 Chevy 2500HD ("Max")
2008 MasterCraft X-15 ("One More Time")