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Old 05-14-2016, 05:52 AM   #41
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Carpet is tucked and stapled as a method of securing. Best to go feel and prod around checking for more. Hammer loose ones in carefully, or pull those that are not secured well and protruding too much.
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Old 05-19-2016, 09:12 PM   #42
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Ok, I got my 377 back and here is the fix for the outriggers. They doubled them up. I think one more was added also.
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Old 05-19-2016, 09:17 PM   #43
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Awesome Redbird.
So there ACTUALLY is a TSB on this, or is it just a repair if you bring your rig in and say look my supports are bent?
Am I going to have to fight my dealer?
Now that I bent mine back I have no proof.
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Old 05-19-2016, 09:24 PM   #44
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I picked my unit up at closing so I did not talk to my dealer in person. As far as I know it is a warranty bulletin. Your dealer should know about this. My dealer is a small dealer and he told me about it before I had a problem.
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Old 05-20-2016, 05:29 AM   #45
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Thanks for the update. I am picking mine up today, they finally got all the new cap deals in and put on. Going to ask about this issue and look at the new ones to see if they r doing this now from factory

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If you bent yours back they will just bend again. Once u straighten metal without reinforcement it will bend easier. They must bend when slide is fully out with the weight on it. I will be checking mine before it leaves the shop today.
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Old 05-20-2016, 05:23 PM   #46
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Was at my dealer today and they are still waiting to hear back from Jayco on what to do about the bent support on our unit. Didn't seem to know anything about any TSB on them. They know that I follow this forum and that there are already problems with the supports so I am interested if we get the same fix as Redbird7. We better! The service mgr. said (as most of us already know) that if the RV industry had to follow the same rules as the car/truck mfg. do, the Rv industry would be screwed. Isn't that interesting- coming from a dealer!
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Old 05-20-2016, 06:14 PM   #47
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Quote:
Originally Posted by Fingerlakes View Post
Was at my dealer today and they are still waiting to hear back from Jayco on what to do about the bent support on our unit. Didn't seem to know anything about any TSB on them. They know that I follow this forum and that there are already problems with the supports so I am interested if we get the same fix as Redbird7. We better! The service mgr. said (as most of us already know) that if the RV industry had to follow the same rules as the car/truck mfg. do, the Rv industry would be screwed. Isn't that interesting- coming from a dealer!
Fingerlakes...completely unrelated, but whereabouts in the fingerlake region are you located? I have family in Hammondsport (Keuka Lake).
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Old 05-20-2016, 08:24 PM   #48
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Got mine back today and paint job and decals on cap perfect. Stopped by the Jayco dealer and they have not heard a thing or repaired any supports. I talked with the tec who did my prior repairs and he told me the same and I trust him. I looked at two new models and outrigger supports are just like mine not any thicker. Mine are fine. I asked the other dealer that painted mine and they also have not heard a thing. So when I got home I Layed under the slide and opened it. I placed my hand on the bottom by the brackets and could feel
that it moved down some. With the slide fully out and pushing up on the metal rock guard it was tight and barely moved. I ran the slide back in and pushing up on the metal stone guard it would move. So it seems the slide all the way out is bending those flimsy bracket supports. With that said I have always leveled before moving my slides. I looked at two new Models and exactly the same brackets. I think Jayco is keeping this quiet and when u find a bent bracket than when the dealer calls they fix like what Redbird1 had done.
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Old 05-21-2016, 05:27 AM   #49
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I asked this early on in this thread, but I want to confirm.... This bending is only happening on units with the residential fridge.

Have any of these bending cases been on units with the lighter, gas/elec fridge?
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Old 05-21-2016, 05:37 AM   #50
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I have a residential fridge.
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