Originally Posted by pointrow
snip...... Can you bypass the dealer and go direct....snip
Historically Jayco corporate will initially direct a customer to an approved Jayco service center (dealership, etc.) for warranty related issues.
I do know that on occasion Jayco will perform warranty service work back at the factory, but this has been a on a case by case basis. Depending on the warranty work being addressed the turn round time via the Jayco factory may take longer do to factory scheduling constraints.
I would contact your RV dealership and see if they can arrange for the factory to address your warranty items....., if this doesn't materialize then contact Jayco Customer Support directly and explain your situation.