My local dealer carries both Jayco and Open Range. Has carried them both long before the purchase by Jayco. The service manager for the dealership and I have become fairly close. His negative comment about Open Range was that the company did not keep accurate records about what was used in each unit. He said that when they would go back to the company to get a replacement part, it was a regular ritual to go thru describing what that particular unit had in it. He also said it wasn't uncommon to go back after an item and find out that it was no longer available. On the other hand he said the company would go the extra mile to make a bad situation right. He had witnessed occasions when a window shade wasn't available and the company would replace them all so they would be the same. He also commented that in time, he felt Jayco would rectify that situation. Jayco has an excellent tracking system of what went into each unit. He said getting parts may take time but were always available.