Originally Posted by Springhook
Try loosening the nut on the cylinder that connects to the red block. That cylinder contains the pin that locks the hitch. Turn the cylinder one way and try the "T" handle. If no luck, turn the cylinder the other way.
Temporarily solved: I tried what I think you are telling me. It didn't change anything. It was either frozen or the tolerance is too tight for the pin in the cylinder. We fired up the generator, plugged in the heat gun and aimed it at the cylinder. About a minute later it moved freely. We got to the storage area and the same thing happened when it pin was in. Did the heat gun again, and it was again free to move.
I cannot imagine this thing should freeze up, but I realize it is metal. I sent a note to Andersen, well more of a plea for help. I will see what they say tomorrow.