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Old 06-08-2016, 08:38 PM   #1
wwt
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Dealer cut my underbelly wrap...now what?

Took our 2 month old 24RBS to dealer to have a water leak fixed under warranty. The leak was at the fresh water tank. It appears on the left side they removed the screws to lower the wrap but on the right side they cut the wrap about three inches from the frame rail. I guess it was to much work to remove the clamps for the gas line to get access to the screws holding the wrap to the frame. To patch everything up they put some tape on it that didn't even survive the 25 mile drive home. Now the wrap is hanging down.
I could take one of two routes to fix it. Call Jayco and ask that they replace part or all of the wrap since they didn't build the thing right to begin with or fix it myself.
I'm thinking of trying Gorilla duct tape to patch it. Does that sound like a permanent solution or what would be a better fix?
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Old 06-08-2016, 08:57 PM   #2
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Originally Posted by wwt View Post
Took our 2 month old 24RBS to dealer to have a water leak fixed under warranty. The leak was at the fresh water tank. It appears on the left side they removed the screws to lower the wrap but on the right side they cut the wrap about three inches from the frame rail. I guess it was to much work to remove the clamps for the gas line to get access to the screws holding the wrap to the frame. To patch everything up they put some tape on it that didn't even survive the 25 mile drive home. Now the wrap is hanging down.
I could take one of two routes to fix it. Call Jayco and ask that they replace part or all of the wrap since they didn't build the thing right to begin with or fix it myself.
I'm thinking of trying Gorilla duct tape to patch it. Does that sound like a permanent solution or what would be a better fix?
Unfortunately, thats the way that dealer access the underside.....

I would consider getting a piece of wood (or composite trim) to put on top of it that you run screws up into it to act as a splice. I did that on my old fifth. Seemed to hold ok.
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Old 06-08-2016, 09:04 PM   #3
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I would take a picture of it and send it to Jayco (service@jayco.com) and ask how they are going to handle the issue. This way it is on record with them in case anything else goes wrong. I am sure that they will give the dealer instructions on how to repair it so that it will last you a lot longer than a trip back home from the dealer. They also need to see how their authorized dealers handle warranty work.

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Old 06-08-2016, 09:13 PM   #4
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If you go do it yourself use Aluminum tape, really sticks and water proof. I was told by an RV repair shop it is commonly used and most RV dealers will have the under belly material in stock. I used it to repair tire damage last year and no issue so far.
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Old 06-08-2016, 09:21 PM   #5
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If you go do it yourself use Aluminum tape, really sticks and water proof. I was told it is commonly used and most RV dealers will have the under belly material in stock. I used it to repair tire damage last year and no issue so far.
I'll ride that pony. Clean well where you attach the tape, buy good quality tape and you will prob have a choice of normal and wide, go for the wide. You may want to try some of that stuff IIRC its FLEX SEAL, anyhow Home Dept and Lowe's have, made by several companies, it basically a rubber compound, sticks like glue, does not dry out or peel off. I use it for lots of stuff I want to protect and or keep water ingestion. I would spray it over the tape...
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Old 06-08-2016, 09:34 PM   #6
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Try this
http://www.amazon.com/Mobile-Belly-B.../dp/B00BJ5SPO8
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Old 06-08-2016, 09:54 PM   #7
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Thanks for all the suggestions. I like the idea of putting something on the inside of the cut seam and running screws into it as long as i don't screw into the water tank.
I think i will call Jayco tomorrow and politely let them know that this hack job is not acceptable. Simply removing the screws would have prevented this. Is that too difficult?
Also the fact that i paid extra for the thermal package and now it is damaged really ticks me off. I'll let you know what they tell me.
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Old 06-08-2016, 10:26 PM   #8
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I'm confused why your calling Jayco. They're responsible for their workmanship and parts. The dealer is responsible for the workmanship they do. Why aren't you calling the dealer and demanding they resolve the problems they created?

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Old 06-08-2016, 10:54 PM   #9
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My thinking is to see how Jayco would recommend the repair should have been done. Is cutting the wrap normal? If they tell me the dealer did it wrong then at least I would have them on my side if I go back to the dealer.
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Old 06-09-2016, 05:31 AM   #10
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I just purchased a roll of black Gorilla tape to use for this very purpose. I have only used it in one spot so far to see how it works.
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