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Old 02-09-2015, 03:53 PM   #11
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I also had this problem... I call Corp. Office and spoke with one of the Service Rep. and I am taking the unit back to the dealer where a 'outside' audio guy will be installing the external mic. That was the problem.. I guess a few units left without it being installed.. a real pain in the ... My dealer stated that it was not their problem,.. So I called Corp. Office.
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Old 02-09-2015, 03:55 PM   #12
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Call Jayco HQ and their should fix it... This can quickly ruin their reputation for not installing a basic part in their NEW unit.
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Old 02-09-2015, 06:00 PM   #13
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Call Jayco HQ... there is no reason for someone to work on their new vehicle.


You don't do it for any other vehicle.
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Old 02-16-2015, 03:59 PM   #14
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Unhappy

Quote:
Originally Posted by charjones1 View Post
Hi All!

We are super excited to have our new Greyhawk. We have taken it to the beach on a couple of weekend trips and haven't had any problems to speak of, except this one:

We have tried connecting four different cell phones to the Bluetooth. All will connect, and all will place calls. We can hear the person on the other end of the call just fine, but no matter which phone we use no one can hear us speaking.

Has anyone else had this issue? Not sure where to go to troubleshoot - Jayco, Ford or maybe Jensen?

Any suggestions would be appreciated!
Cheers!

Char
Well, well, well. It seems I got screwed also in someone over at Jayco not doing their job of quality control. I too have the identical issue of not being able to communicate on my Bluetooth system. Nope, no mic in bag, no mic above driver seat......I posted on Jayco's facebook page for an answer.
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Old 02-19-2015, 07:20 PM   #15
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there has been a huge problem with the dealer NOt installing the mic. but handing over to you in a box... Blows my mind paying $75,000 and having to 'do it yourself' as my dealer told me.... I spoke with Corp. HQ and they know this problem and advised to go back to the dealer and they would have a pro. go in and do it.
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Old 02-19-2015, 07:38 PM   #16
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I posted my grievance on the Jayco Facebook page after my posting the other day. Got a email response today from Jayco, they're suppose to be sending me a mic in the mail. (we'll see)

I agree with you Chevyman, Paying all that $$ only to have things done half-A**.
And why doesn't Jayco do the install? Too many fingers in the pie !

Rick
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