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Old 03-20-2014, 08:05 PM   #11
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Sorry for the wrong State abbreviation.
Anybody ever take a Trailer back to factory for warranty work? Can you bypass the dealer and go direct? It's only about 200 miles and probably the best avenue.
Thanks for letting me vent.
pointrow
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Old 03-21-2014, 06:48 AM   #12
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I don't see why it would be an issue. Jayco dealer is a Jayco dealer.. Factory repairs should be no different.
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Old 03-21-2014, 07:20 AM   #13
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Some more local camping trips might have been in order to catch all of the problems and not be in somewhat stranded situation.

I learned alot about my new trailers sitting in the driveway at home or camping in the back yard or our local State park we love only 45 minutes away from the house.

These are the places to learn of the issues. I didn't change tires right away but did do alot of changes with the battery system so that I could survive successfully when camping off the power grid. I can trust my batteries now and hopefully won't get caught with poor slide operations etc...

We are pretty successful now on our outings and have learned what PLAN Bs are all about... Just jumping into a long trip sight unseen always ended up bad for us. It did take planning for us to get to this point.

Sure hope you can get all the problems taken care of...

Roy Ken
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Old 03-21-2014, 07:37 AM   #14
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I'd call ahead! Don't know if they can just drop everything and take care of you. But they might, I'd call though so you don't drive all the way there for nothing!
Wishing you good luck. Jayco is a good product, but you are buying basically a house. Even brand new houses are known to have problems that need to get worked out! Again,
GOOD LUCK!
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Old 03-21-2014, 09:45 AM   #15
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Quote:
Originally Posted by pointrow View Post
snip...... Can you bypass the dealer and go direct....snip
Historically Jayco corporate will initially direct a customer to an approved Jayco service center (dealership, etc.) for warranty related issues.

I do know that on occasion Jayco will perform warranty service work back at the factory, but this has been a on a case by case basis. Depending on the warranty work being addressed the turn round time via the Jayco factory may take longer do to factory scheduling constraints.

I would contact your RV dealership and see if they can arrange for the factory to address your warranty items....., if this doesn't materialize then contact Jayco Customer Support directly and explain your situation.

Bob
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Old 03-22-2014, 07:53 AM   #16
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Quote:
Originally Posted by RoyBraddy View Post
Some more local camping trips might have been in order to catch all of the problems and not be in somewhat stranded situation.

I learned alot about my new trailers sitting in the driveway at home or camping in the back yard or our local State park we love only 45 minutes away from the house.

These are the places to learn of the issues. I didn't change tires right away but did do alot of changes with the battery system so that I could survive successfully when camping off the power grid. I can trust my batteries now and hopefully won't get caught with poor slide operations etc...

We are pretty successful now on our outings and have learned what PLAN Bs are all about... Just jumping into a long trip sight unseen always ended up bad for us. It did take planning for us to get to this point.

Sure hope you can get all the problems taken care of...

Roy Ken
This wasn't our first trip. We went to Canada last Summer for 2 months and returned unit to dealer for warrenty work upon returning. Still have same issues as before returning it to dealer.
What changes did you do to your battery system? I have 2 and they barely last overnight dry camping if the furnace runs a couple times.

take care
pointrow
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