Originally Posted by clubhouse
If I understand what you describe, it sounds like currently the tub is on top creating a valley. Maybe try holding the switch to change the orientation of the tub to eliminate the "Valley"
The tube is below the awning. What I meant by "valley" is where the awning fabric is attached to the roller tube. The awning fabric is attached in 2 location / 2 slots of the roller tube so the fabric goes ~1/4 way around the tube. The slot, toward the trailer, is used to attach the main awning fabric extended from the trailer. Then a 2nd slot is used to attach the top portion of the awning flap.
The "valley" I'm referring to is that where the awning fabric is attached to the roller tube slot closest trailer creates a slight valley because when the awning is fully extended, where the awning is attached to the roller tube is not at the top of the tube.
I think Grumpy had the best work around idea to retract the awning slightly so the steams are not exposed. That'll probably work until I get it fixed.
I just heard back from Jayco customer service. They said to take it back to the dealership to be addressed.
Thanks for your help & suggestions.