Dealer contact issues
Just looking to blow off some steam here.... After deciding on what trailer to we wanted to replace the last one that was totaled out with, we gave our dealer (same one we bought the first trailer from) money down and signed a purchase contract December 12th to have it ordered. Dealer said it was scheduled to be put into production mid February and delivered mid March. They said they would let me know when Jayco generated a VIN for it. I emailed the dealer in mid February, as I had yet to hear from them. The sales guy I dealt with said he'd talk to the owner, find out where they were at with production and let me know. That's the last time I ever heard from the dealer. I've sent 3 emails since and no response. I ran into the owner of the dealership at a local RV show 3 weeks ago and asked him what he knew. He told me my unit was built and waiting for transport from Indiana. He said he thought about bringing it up a couple of times but the weather wasn't the best so he was going down to pick it up himself in a week or two. He said they had already been invoiced for it and he had paid for it. On the way home I thought to myself, then he should for sure have the VIN for it. I need it to get the financing rolling....so I emailed him to request it. No response. We went to the open house just to look around (and to see if our trailer was there yet). No trailer yet and the owner didn't pay any attention to us. I called the sales guy today and he was with someone else so I had to leave a message to have him call me. Also emailed him and asked him to call me. Nothing. No response. Another Jayco dealer nearby has a 2015 in the same model for a good price. We were told the one we have on order is a 2014. I'm wondering at what point I need to try and ask for my money back and go somewhere else.
2014 Jayco White Hawk 28DSBH
2013 Ford F-150 Super Crew Ecoboost
Wausau, Wi :Flag: