 |
|
06-29-2017, 07:40 PM
|
#1
|
|
Senior Member
Join Date: Mar 2017
Location: Mount sinai
Posts: 106
|
Roof issue
Hi all,
We have had our brand new eagle ht 29.5bhds for about a month now. I went up on the roof today to clean before our weekend trip and noticed the roof material buckling around the skylight. What do you guys make of this?
Thanks
Tom
|
|
|
|
06-29-2017, 07:52 PM
|
#2
|
|
Senior Member
Join Date: Nov 2011
Location: Where ever the boss says we're going.
Posts: 16,111
|
Looks like your dealer did something, that's not factory caulk.
__________________
 DISNEY LOVERS
|
|
|
|
06-29-2017, 07:53 PM
|
#3
|
|
Senior Member
Join Date: Nov 2016
Location: New Orleans
Posts: 110
|
If your trailer came from the dealer in that condition that is unacceptable. It looks like a repair around the skylight was done poorly. I would bring it back to the dealer and let them handle this.
Sent from my iPhone using Tapatalk
|
|
|
|
|
06-30-2017, 04:23 AM
|
#4
|
|
Senior Member
Join Date: Mar 2017
Location: Mount sinai
Posts: 106
|
Thanks guys
Not to happy about it.
We've had some issues:
Speakers blown
Entrance door jamb bent
Refrigerator panel keeps falling out
Shower door rollers broke
Front steps loose
Oh and the floor when you walk in deflects about an inch and squeaks bad along the bulkhead which is directly opposite of a soft spot on roof.
Should I be concerned about the roof repair?
|
|
|
|
|
06-30-2017, 06:37 AM
|
#5
|
|
Moderator Emeritus
Join Date: Oct 2012
Location: Cape Coral, Florida
Posts: 4,796
|
Yes,
I definitely would be with the soft spot in the floor.
Probably found it on the lot after a leak sat and soaked in the floor.
JMHO
__________________
Cape Coral, Florida
2021 Toyota Tundra SR5, 5.7 V8
2022 Jayco 240RBS
|
|
|
|
|
06-30-2017, 07:25 AM
|
#6
|
|
Senior Member
Join Date: Oct 2016
Location: McCalla, AL
Posts: 1,228
|
If that trailer was brand new and had a leak they did not tell me about I would be  . Back to the dealer for a trade. I would not spend one night in it. Words can not explain how mad I would be. 
|
|
|
|
|
06-30-2017, 08:10 AM
|
#7
|
|
Senior Member
Join Date: Jun 2016
Location: Indiana
Posts: 1,424
|
Whew, something smells fishy with that camper. Looks like they tried to pull one over on you.
__________________
1999 Suburban 2500 4x4
2016 Jayflight 23RB Elite, Fiberglass, Polar Package
400w Renogy RV solar kit w/ Bluetooth, 100w Renogy solar suitcase
430 amp/hr 6v battery bank
1000w Renogy hard wired inverter
2011 F350 Lariat, DWR 4x4, 6.7 turbo diesel
2017 Open Range, Mesa Ridge 374BHS
|
|
|
|
|
06-30-2017, 08:42 AM
|
#8
|
|
Senior Member
Join Date: Mar 2017
Location: Mount sinai
Posts: 106
|
Wow guys.
We ordered it brand new. Took 13 weeks to get.
What the heck do I do now?
|
|
|
|
|
06-30-2017, 09:02 AM
|
#9
|
|
Member
Join Date: Jul 2014
Location: Closer to Crysler, ON
Posts: 74
|
Go back to the dealer, ASAP.
__________________
2019 Ridgeline Black Edition
2020 Jayco 195RB
2013 Swift 145RB, pleasantly sold to a nice couple
2008 Pilot: she gave me 500 000 KM, and became a parts' donor
|
|
|
|
|
06-30-2017, 09:09 AM
|
#10
|
|
Senior Member
Join Date: Mar 2017
Location: Mount sinai
Posts: 106
|
Would you all accept a repair. Camper is 1 month old. Ordered it brand new
|
|
|
|
|
06-30-2017, 09:13 AM
|
#11
|
|
Member
Join Date: Jul 2014
Location: Closer to Crysler, ON
Posts: 74
|
I am not sure what the laws are where you are, I would not want to accept a repair. If you have to accept a repair, I would insist on an extended warranty, and would also contact Jayco directly with the photos and what the dealer is offering/saying.
__________________
2019 Ridgeline Black Edition
2020 Jayco 195RB
2013 Swift 145RB, pleasantly sold to a nice couple
2008 Pilot: she gave me 500 000 KM, and became a parts' donor
|
|
|
|
|
06-30-2017, 10:03 AM
|
#12
|
|
Senior Member
Join Date: Dec 2015
Location: Arizona
Posts: 2,324
|
Our roof was replaced under warranty two weeks ago. Tech made notation glue had been applied very uneven over entire roof.Took almost two years for JAYCO to approve roof replacement! Might want to get the process started.
|
|
|
|
|
06-30-2017, 10:49 AM
|
#13
|
|
Senior Member
Join Date: Apr 2017
Location: Las Cruces
Posts: 1,148
|
I suspect that with water damage to floor, and not reported when sold, then Jayco owes you a new trailer.
__________________
2017 Eagle HT 29.5BHOK (sold)
2017 Ford Powerstroke 6.7, Crew, 4x4 (sold)
2018 Toyota Highlander
Maggie, Old English Sheepdog
|
|
|
|
|
06-30-2017, 11:49 AM
|
#14
|
|
Senior Member
Join Date: Nov 2016
Location: New Orleans
Posts: 110
|
Quote:
Originally Posted by vcbice
I suspect that with water damage to floor, and not reported when sold, then Jayco owes you a new trailer.
|
X2
Sent from my iPhone using Tapatalk
|
|
|
|
|
06-30-2017, 12:23 PM
|
#15
|
|
Senior Member
Join Date: Mar 2017
Location: Mount sinai
Posts: 106
|
So I went to dealer. They say it's normal and they will repair it??
|
|
|
|
|
06-30-2017, 04:03 PM
|
#16
|
|
Senior Member
Join Date: Jul 2014
Location: Picayune
Posts: 1,972
|
There is no absolutely no way that what you described is "normal". Especially on a brand new unit.
__________________
Charlie & Lizzie the Mini Dachshunds
2008 Jayco Eagle Super Lite 30.5 RLS
2015 F350 Lariet Crew Cab Long Bed 6.7 Diesel B&W Companion Hitch
24 hours in a day, 24 beers in a case. Coincidence? I think not.
|
|
|
|
|
06-30-2017, 05:14 PM
|
#17
|
|
Senior Member
Join Date: Jul 2014
Location: Fuquay-Varina
Posts: 884
|
The caulked patch job around the roof vent is not normal, and I have never heard of a 1" deflection in any RV's floor. That's excessive. I would definitely be contacting Jayco ASAP.
__________________
2014 Greyhawk 31FK
2007 Honda Shadow Sabre 1100cc
|
|
|
|
|
06-30-2017, 05:52 PM
|
#18
|
|
Member
Join Date: Aug 2013
Location: south jersey
Posts: 75
|
I would agree with the other posters. Dont let it drag out too long and get Jayco involved asap. I would think (hope) the dealer would have to disclose the repair to a new unit when it was sold. My biggest concern would be the damage a leak caused before they discovered it.
__________________
2019 Jayco Eagle 355MBQS
2021 Chevrolet Silverado 3500HD SRW 6.6L Duramax
|
|
|
|
|
06-30-2017, 07:27 PM
|
#19
|
|
Senior Member
Join Date: Jun 2016
Location: Indiana
Posts: 1,424
|
That is not in any way normal for the roof to look like that. Nope, not happening if it was my unit. I think you need to get Jayco involved for sure. I know this is a suck fest and it's tarnishing your excitement you had to get your "brand new" trailer. You ordered a brand new trailer, you didn't order a unit with roof damage from day one and an obviously compromised floor. Of course your dealer is telling you it's normal, and of course they don't want to take the trailer back. They can tell your on the fence and hope to persuade you to trust them and deal with your defective unit. Don't let it happen and insist that an outside the loop person look at trailer, preferably a Jayco rep or someone authorized by them other than this dealer. You need someone with no dog in the fight to assure you that your overreacting or that you indeed have a case. We all expect dings and scratches on these things but that roof is jacked up and sounds like there are other issues to put icing on the cake!
__________________
1999 Suburban 2500 4x4
2016 Jayflight 23RB Elite, Fiberglass, Polar Package
400w Renogy RV solar kit w/ Bluetooth, 100w Renogy solar suitcase
430 amp/hr 6v battery bank
1000w Renogy hard wired inverter
2011 F350 Lariat, DWR 4x4, 6.7 turbo diesel
2017 Open Range, Mesa Ridge 374BHS
|
|
|
|
|
06-30-2017, 07:33 PM
|
#20
|
|
Senior Member
Join Date: Nov 2011
Location: Where ever the boss says we're going.
Posts: 16,111
|
Quote:
Originally Posted by Tg310
Wow guys.
We ordered it brand new. Took 13 weeks to get.
What the heck do I do now?
|
Have you checked the manuf date on the label (driver's side, lower front corner) to be sure they didn't bring it in from another lot.
|
|
|
|
|
|
Posting Rules
|
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
HTML code is Off
|
|
|
|
» Recent Threads |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Linear Mode
