For all issues mentioned above, we ditched ours and put a residential in. Fit the opening of the Norcold 8 cf. It always works, cools faster, cools better, frost free etc. I've had my share of the norcold / dometic fridges, and my share of problems, but never again. Can buy 3 of the residentials I have for the price of one norcold. Doesn't help the OP, but then again, if the fridge doesn't work.....
John and Rebecca Dickson
Emma-8 / Little John-5 / Iva-1+
2013 Ford F-350 Lariat FX4, CC LB PSD, DRW
2015 Jayco Jay Flight 28BHBE (#8)