Jayco RV Owners Forum

Thread Tools Display Modes
Old 08-11-2015, 08:57 PM   #1
Senior Member
hoppers4's Avatar
Join Date: Mar 2015
Location: Port Orchard
Posts: 790
Ford MH Assistance/roadside service

With great trepidation I made the call to Ford warranty/roadside assistance. If you can't tell, I really don't like calling customer service for anything due to all the horror stories of awful customer service (with some of my own bad experiences). Fortunately the experience I had with their customer service was very good (1-800-444-3311).

Just be aware that the first time you call them you'll have to provide a boatload of information. All the usual personal information plus the VIN of your MH.

I called them to get pointed to a local dealer that could handle a couple of warranty problems. I had an oil light (no oil pressure indicated either) and a surging problem under medium to heavy acceleration. Surging problem has existed since I bought the MH and the oil problem just showed up 300 miles ago. I've got 10000 miles on the rig. The oil light is just the sender as the engine would have been toast before I noticed the light. The oil pressure gauge is not true oil pressure but simply a mid range indication tied to the light. Gauge either reads midrange or not at all.

At any rate, their customer service is very good as they called me back within the hour and had already touched base with a local dealer to ensure they could do the work. I just had to call the dealer and make an appointment. So hopefully this is a good indication of the kind of service that Ford will provide should I have further problems down the road. Have fun out there!

2015 Greyhawk 29MV
Honda CRV toad with Blue Ox baseplate
Ready Brute Elite towbar with braking system
Hughes autoformer
TST 507 Flowthru TPMS
hoppers4 is offline   Reply With Quote
Old 08-12-2015, 05:50 AM   #2
Senior Member
Bikester's Avatar
Join Date: Aug 2013
Location: Hackettstown, NJ
Posts: 511
Good news. Thanks. Hope your repair goes well

2015 Jayco Greyhawk 31FS-"Scamper"
2015 Subaru Forester 2.5i Prem. 6 Spd
Blue Ox Aventa LX Tow Bar
2014 Jayco Jay Feather X23B-"Glampy"(Sold)
DW, DS, DDx2, and Bandit & Fletcher
Bikester is offline   Reply With Quote
Old 08-12-2015, 05:51 AM   #3
Senior Member
Join Date: Jun 2015
Location: Jackson
Posts: 691
10k miles already ?! Wow !
2015 Greyhawk 29MV

Jopopsy is offline   Reply With Quote

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

» Virginia State Campgrounds

Reviews provided by

Powered by vBadvanced CMPS v3.2.3

All times are GMT -6. The time now is 12:30 AM.

Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2016, vBulletin Solutions, Inc.