Good Dealer/Jayco Stepped Up
Got a call from my dealer yesterday that there is a problem with the unit I ordered. It arrived last week, but while they were prepping it and filling it up with gas, they heard a grinding in the rear of the MH. The dealer immediately took it to the Ford dealer to have it looked at. Seems something is wrong with the rear pinion and they would need to order parts for it and make a fairly major repair. The dealership owner immediately called Jayco and told them that he would not sell this unit to his customer (me), and requested a new unit be sent. Jayco agreed and rerouted another unit to be sent to my dealer immediately. Frankly, I'm thrilled that both the dealer and Jayco responded in this manner, instead of trying to ditch a broken MH on me. Unit is arriving today and I pick it up tomorrow afternoon.
2015 Jayco Greyhawk 31FS-"Scamper"
2015 Subaru Forester 2.5i Prem. 6 Spd
Blue Ox Aventa LX Tow Bar
2014 Jayco Jay Feather X23B-"Glampy"(Sold)
DW, DS, DDx2, and Bandit & Fletcher