2017 29MV - Nothing but problems straight from factory!
Sadly, I too, thought Jayco quality was top notch. I spent 3 years researching, shopping, talking with other RVers about their brand RVs and touching the materials, etc. in many at five RV shows and three different visits per year to dealers before I bought a 184BH (April, 2014).
I traded that in 10 months later for a 24FBS (May, 2015) which I loved. Both had problems in quality control, but minor stuff (screws/hinges loose, falling out so dinette seating under storage doors don't stay closed; shower fitting leaks, etc.).
In May, 2016 I traded in the 24FBS (I really loved it) for a 29MV (time to get to a motorhome and make my life getting into campsites easier).
During my walkthrough, the service tech and I noted a failure of the service folks to properly prep the unit and I waited 2 hours for that to be done (mostly cosmetic stuff).
The tech explained things to me but did not try everything out (I assumed they had done so) BIG Mistake.
I left the dealer with the unit and went to a campsite. There I learned the refrigerator did not work - Bad weekend.
The dealer looked at it over a period of 3 days and told me it will be 6-8 weeks to get a replacement cooling coil from Jayo/Norcold, plus time to get on the dealer's service schedule.
Meanwhile I have to pay the bank loan for the unit.
Two weeks ago, I found out the tankless water heater doesn't work (I look at all of the videos and read lost of posts and know what to do and not do and I know its a defective unit, not a defective operator).
I also learned the water pump doesn't work.
I have to wait until next week for the dealer to look at them. Then, it'll be another 60-8 weeks for parts from Jayco, plus time to get on the dealer's service schedule.
Not only do I not have the 29MV while it sits at the dealer or in my storage space awaiting repair and parts, it costs me $30 each way ($60 total) for Uber fare to and from the dealer to drop off and pick up the unit to be looked at and eventually repaired.
Jayco quality control SUCKS! Good quality stuff, but piss poor check of parts and final workmanship before a unit goes on its way.
I realize Jayco didn't make the refrigerator or tankless water heater (STUPID System BTW - can't mix hot water with cold water or you get a COLD shower - they should have keep the old water heaters - far less problems and more happy customers), but they should do Quality Check on them.
My dealer (Valley RV Superstore) adds to my pain by not checking the unit 100% before they gave it to me and making me wait so long for service.
With just 3 months of Summer, my unit will be out of service June and July - two of three months at least and that means I'll have paid the bank load three payments and not gotten the benefit of a fully operational unit during any of the three months I'll have had it while awaiting repair.
I should be entitled to some type of refund for not having the unit operational and my time/cab fare.
No wonder Jayco has a 2 year warranty - it may take that long to get the problems worked out and fixed!
Not a happy motorhome camper by any stretch of the imagination!