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04-11-2016, 05:50 PM
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#1
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Senior Member
Join Date: Dec 2010
Posts: 2,229
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Crack at lower front corner of bed slide.
I discovered the pictured crack at the lower front corner of the bed slide of my Eagle. Took it to the dealer today and he says it needs to go to the factory to be repaired correctly. I have an appointment for Aug. 8 and they will keep it for up to three weeks.
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2019 Airstream Flying Cloud 27FB
2012 321RLTS Eagle (sold)
2011 F350 CC SB
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04-11-2016, 05:59 PM
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#2
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Site Team
Join Date: Jan 2011
Location: James Island, SC
Posts: 22,861
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I have heard of others with this same complaint. I recall hearing that some gussets were left off in construction that caused it to flex more than normal. I had one on another rig, not Jayco and it ran about 1 inch then never got any longer.
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2011- 351RLTS Eagle, MorRyde suspension/pin box,
2017- F350 6.7 PSD Lariat FX4,SRW, SB,CC
Hughes PWD SP-50A, TST TPMS
Gator roll-up bed cover
B&W Turnover ball, Companion Std hitch
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04-11-2016, 06:22 PM
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#3
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Senior Member
Join Date: Nov 2011
Location: Where ever the boss says we're going.
Posts: 16,121
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I had it on both sides on the FLSA and the factory did an outstanding repair and said it will never happen again. They did say they added more bracing. Also on the 2016 the gooseneck overhang is shorter vs the 2015. Also if you look there is one screw that is right at the corner, my guess is that also aggravates the problem. When I got mine back the screw and trim piece are further forward as well.
If you look at other brands they cut the fiberglass vertically at that corner and put a trim piece over it.
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DISNEY LOVERS
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04-24-2016, 12:38 PM
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#4
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Senior Member
Join Date: Dec 2010
Posts: 2,229
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So, I have an appointment to take my trailer into the Jayco factory on August 8th, per my dealer. I am planning what to do while we are out of our trailer for up to 3 weeks. One idea requires me to make reservations and put down a sizable down payment, some of it non refundable. I thought it would be a good idea to call the factory repair facility just to confirm my appointment and see if they could do a couple of other things while they have it. I called the factory last week three different times (days) and left messages on answering machines and never heard back. Is this typical of Jayco or is there something else in play here?
__________________
2019 Airstream Flying Cloud 27FB
2012 321RLTS Eagle (sold)
2011 F350 CC SB
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04-24-2016, 01:21 PM
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#5
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Senior Member
Join Date: Jul 2015
Location: Rio Rancho
Posts: 426
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Quote:
Originally Posted by dzwiss
So, I have an appointment to take my trailer into the Jayco factory on August 8th, per my dealer. I am planning what to do while we are out of our trailer for up to 3 weeks. One idea requires me to make reservations and put down a sizable down payment, some of it non refundable. I thought it would be a good idea to call the factory repair facility just to confirm my appointment and see if they could do a couple of other things while they have it. I called the factory last week three different times (days) and left messages on answering machines and never heard back. Is this typical of Jayco or is there something else in play here?
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Very typical, they are building RV s at a rate that boggles your mind
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04-24-2016, 07:27 PM
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#6
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Senior Member
Join Date: Apr 2015
Location: Elephant Butte, NM
Posts: 1,219
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Signature shows a 2012, is the factory stepping up for the repair?
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2015 F350 SRW 6.7 LB 4X4 Crew
2017 Durango G353KRT
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2000 F250SD SRW 7.3 LB Extended Cab Air Bags
2002 Western Star 4900EX 500 Detroit 13sp.
2014 Eagle 30.5BHLT (sold)
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04-25-2016, 06:09 AM
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#7
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Senior Member
Join Date: Dec 2010
Posts: 2,229
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Quote:
Originally Posted by Loboclone
Very typical, they are building RV s at a rate that boggles your mind
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Are you stating this from experience or conjecture?
__________________
2019 Airstream Flying Cloud 27FB
2012 321RLTS Eagle (sold)
2011 F350 CC SB
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04-25-2016, 06:11 AM
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#8
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Senior Member
Join Date: Dec 2010
Posts: 2,229
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Quote:
Originally Posted by Edd505
Signature shows a 2012, is the factory stepping up for the repair?
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That is unknown at this time. My dealer is "working on it".
__________________
2019 Airstream Flying Cloud 27FB
2012 321RLTS Eagle (sold)
2011 F350 CC SB
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04-28-2016, 09:54 PM
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#9
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Senior Member
Join Date: Dec 2010
Posts: 2,229
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I called Jayco again today, one week later and got through to the service dept and a gentleman named Red. He couldn't have been more helpful or accommodating.
__________________
2019 Airstream Flying Cloud 27FB
2012 321RLTS Eagle (sold)
2011 F350 CC SB
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04-29-2016, 04:26 PM
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#10
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Senior Member
Join Date: Oct 2014
Location: Salem
Posts: 820
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Quote:
Originally Posted by dzwiss
I called Jayco again today, one week later and got through to the service dept and a gentleman named Red. He couldn't have been more helpful or accommodating.
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And?
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04-29-2016, 07:49 PM
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#11
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Senior Member
Join Date: Dec 2010
Posts: 2,229
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Quote:
Originally Posted by goducks
And?
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And he confirmed my reservation and agreed to do some extra work. I still don't know if warranty will help pay for some of the repair.
__________________
2019 Airstream Flying Cloud 27FB
2012 321RLTS Eagle (sold)
2011 F350 CC SB
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06-27-2017, 06:20 PM
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#12
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Senior Member
Join Date: Mar 2017
Location: Missouri City
Posts: 477
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Quote:
Originally Posted by dzwiss
I discovered the pictured crack at the lower front corner of the bed slide of my Eagle. Took it to the dealer today and he says it needs to go to the factory to be repaired correctly. I have an appointment for Aug. 8 and they will keep it for up to three weeks.
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Same issue on my 2017 377 NorthPoint. Only had the unit 3 months.
Sent from my iPad using Tapatalk
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2017 Ford F350 FX4 DRW
2017 NorthPoint 377RLBH
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