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Old 08-13-2015, 01:21 PM   #81
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Maybe it is just the luck of the draw. Sounds like it is time for a class action suit. If it was one of the auto makers some one would have already file one.
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Old 08-13-2015, 02:03 PM   #82
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Maybe it is just the luck of the draw. Sounds like it is time for a class action suit. If it was one of the auto makers some one would have already file one.
Great idea and I already have an attorney, wonder how many others might be interested.
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Old 08-13-2015, 02:07 PM   #83
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Great idea and I already have an attorney, wonder how many others might be interested.
Would be hard to win in your case:

Each Jayco is warranted against defects in materials and workmanship to the original purchaser for twenty-four (24) months or twenty-four thousand (24,000) miles (mileage limitation applies to motorized products only), whichever occurs first, from the original date of purchase.

Auto manufacturers have been know to do the same thing. Sometimes they cover an item once past the warranty period for one person and not another.
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Old 08-13-2015, 02:11 PM   #84
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Mine was covered with no problem, talk to a lady named Donna.
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Old 08-13-2015, 03:39 PM   #85
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I was in contact with

Victoria Randolph
Warranty/Technical Specialist
Jayco, Inc.
800-283-8267
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Old 08-13-2015, 08:43 PM   #86
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My trailer was 1 year over warranty and is being covered. I was in contact with.

Lisa Luce
Customer Service Specialist
Warranty/Technical
Jayco, Inc.
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Old 09-02-2015, 03:15 PM   #87
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I finally got some action by using the Contact Page at Jayco web site and pestering my dealer. parts are ordered and making arrangements to have it re-painted end of Oct
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Old 09-02-2015, 03:17 PM   #88
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Finally getting the cap re-painted end of Oct. The wait is because unit is being used until then.
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Old 09-06-2015, 02:27 PM   #89
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I had the same problem with the front cap on my 2013 RKTS. Jayco is covering the repaint & decals. However, the sides are fading as well and Jayco will NOT cover painting the sides. The warranty person said, "Jayco does not warranty paint fading on their trailers." They recommended having it buffed out, but they would not pay for it. Seems to me that buffing would just degrade the gel-coat & not solve the fading problem. I had a UV protectant put on the unit by the dealer at purchase & am now in discussion with that company to see if they will do anything. I'll think long & hard before buying another brown unit & I am certainly disappointed in Jayco.
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Old 09-06-2015, 03:32 PM   #90
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I had a UV protectant put on the unit by the dealer at purchase & am now in discussion with that company to see if they will do anything.
Thought most came with a 5 yr warranty. ??
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