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Old 01-01-2017, 08:17 AM   #1
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RAM Owners - Steering wheel controls

I have been having some intermittent problems with my RAM 2500 steering wheel controls. Looks like there are a lot of RAM owners on this forum. Have any of you been having any problems. Cruise control sometimes works and sometimes doesn't. Those controls are on the right side. Electronic display unit controls are on left hand side. Sometimes work and sometimes doesn't. Same with controls on back of steering wheel. I am suspecting a bad control clock spring. Doing some research I found that there was a recall on units that were 2012-2014, but my unit is a 2015 RAM 2500. I have found others on the Cummins Forum with like issues going back to older models. Since my rig is under warranty, we will be making a trip to the dealer soon. I'm not sure I want to mess with the steering wheel with an explosive charge in there. LOL
Happy New Year to all.
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Old 01-01-2017, 08:38 AM   #2
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I haven't had any issues with mine. Its a '16.
I didn't have problems with my '12 either but took it in for the recall.
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Old 01-01-2017, 09:16 AM   #3
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I haven't had any issues either, but like Drifter, mines also a '16
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Old 01-01-2017, 09:25 AM   #4
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Mine's a '14 and had a recall for steering-column wiring. My Cruise control was working one week and not the next. They had it 3 times to fix it and it turned out to be a clock spring in the ignition switch. For a while after I had intermittent problems with the button functions on the left side. However for the last 6 months or so I have had no problems other than the Blue Tooth not working with my cell phone. And... I hate to say it but all this little stuff and the very poor dealer service department makes me wish I'd stayed a Ford guy...
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Old 01-01-2017, 09:37 AM   #5
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My 2013 had the steering column wiring harness recall completed. I had no issues before or after the recall.
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Old 01-01-2017, 10:03 AM   #6
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Quote:
Originally Posted by cariboocreek View Post
My 2013 had the steering column wiring harness recall completed. I had no issues before or after the recall.
+1...I have a '14.
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Old 01-01-2017, 11:25 AM   #7
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Quote:
Originally Posted by Bookemdanno View Post
+1...I have a '14.
+2 - mine is a '14 as well. No trouble before or after steering column wiring recall.
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Old 01-02-2017, 06:32 PM   #8
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That's about the only problem I didn't have with my 2014 Ram 6.4 2500, Ram customer service got me out of that one. My 8 month old 2016 Ram 3500 6.7 is fine so far. The 2010 Ram 5.4 1500 also had the steering wheel controls no problems.
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Old 01-02-2017, 07:03 PM   #9
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My 2015 is fine, but I only have cruise control, no fancy radio or EVIC controls.
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Old 01-02-2017, 09:06 PM   #10
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2015.
No issues.
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