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Old 08-31-2012, 06:33 PM   #1
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Ouch on the freeway I-90

Took the new white hawk on the freeway today, drove 220 miles looked I the mirror and see the skirting flying in the wind. I pull over and see the metal snapped off the trailer. Looked closer and see all the supports are missing screws. Click image for larger version

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Old 08-31-2012, 06:39 PM   #2
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The supports
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Old 08-31-2012, 06:40 PM   #3
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Old 08-31-2012, 07:37 PM   #4
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Wow, that really sucks. Where you able to secure it somewhat and continue.????

Wish you the best of luck.
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Old 08-31-2012, 07:57 PM   #5
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Yeah I was only 2 miles from the campground, I pulled some screws and re drilled them, called the dealer and they said they will fix on there dime. I took off the rest of the skirting as they were all missing the the support arm screws.
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Old 08-31-2012, 09:07 PM   #6
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I actually realize what I will post to those having these kind of issues from now on! When you email Jayco, make sure you add a link to the thread you shared here. Apparently there are *many* great units with no issues, but, then there will be an errant few that do have unexcusable issues... and.... with even a rarer case that could qualify with the lemon law issue.

That's not ok to have serious issues with a maiden voyage. Jayco needs to be on top of the unacceptable issues that may come offline from the factory. Someone at the factory is not doing their end and results in frustrated/devastated buyers. I wonder how many affected units may have been on the 'watch' of the same person...(could happen).

Even with the above said... Jayco is only one of many RV (or auto) manufacturers that have the same complaints. JOF is an owner specific forum that can make a difference. Sorry you had this happen. Hope this suggestion help a little but no matter, I hope you have a great weekend camping
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Old 08-31-2012, 09:52 PM   #7
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Thanks for the advice, I didn't email jayco, just called my dealer and he said he will take care of it.
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Old 08-31-2012, 10:20 PM   #8
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What surprises me is the amount of rust on the chassis. My 2012 that we bought in March two small spots (rust bubbles) and we live in a state that loves salt.

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Old 09-01-2012, 10:22 PM   #9
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Should this have been caught during the dealer prep? I'm also surprised by the amount of rust in the picture as well. Wonder if they forgot the rust inhibiter too. Ask the dealer to sand and rustproof the frame while he's got the trailer. Hopefully these will be the only issues for you as most units have a few things here and there that need attention. We really enjoyed using our Jayco this summer. I'm sure you'll have many good travels in yours as well.
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Old 09-08-2012, 11:11 PM   #10
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Dropped the TT off today, they advised that they haven't seen this happen before but that they will take care of it. I sure hope so.
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