Will Jayco Survive?

[Jeffur]

Will they survive? They have a two year standing order backlog list.

[homer1959]

Originally Posted by DanNJanice

The TT / RV landscape is littered with defunct companies that tried to build a better product. But in the end, customers repeatedly voted with their wallets. They chose low price over high quality and most of those companies are gone. So as long as Jayco keeps their prices low the customer will continue to buy their products, no matter the quality.

Low price ? Really ... Low price high price its the same junk at the end They are built by the same yahoo with the same technique same caulking same everything used 50 years ago where it counts.

All investment are in the design, they made them look so good, the are doing miracle with wall paper, luan, and vinyl floor covering. They look fantastic thats about it. Under the skin its a different ball game , and we pay more than enough for what we get. Do think like our socialist here in canada thinking that pouring and pouring money will solve any kind of problem, that is just not working .

This RV industry is sick so sick, from head to toes ....

[homer1959]

Originally Posted by Jeffur

Will they survive? They have a two year standing order backlog list.

wait for a 1 to 2 % interest rates hike , that may change :-)

[ctd]

I started researching 2 years back to replace our 2010 Eagle fifth that has the dreaded supper slide. Soured by the dealers & the lack of support they seemed to get from manufacturer. Then the blame game of the suppliers to the manufacturer. I began the search for a manufacturer with better initial build quality & after sale support to their dealers & end user.

Most of the problems I had with this unit started with initial or lack of build quality. Compounded by feeble attempts by the dealer to repair the issue's. I'm certain once the original owner had the problems temporarily sorted out he sold it. Being new to the RV thing back in 2012 I purchased the rig.

The past several years I learned most brands will have issue's & just like in real life it is how we handle the problems that matters.

Once I began to understand I was going to be my own RV tech, try to come up with a long term solution to issue's......the rig has served us well.

RV dealers & sales reps were somewhat surprised when I quizzed them about problems, build quality & their working relationship with the manufacturer. Rather than floorplans & colors.

Like many things the last couple of years has really exposed the weakness of situations. I really tired of listening to co-vid excuses & wonder how much longer that will go on.

I feel for the OP & wish him the best of luck sorting out the issue's.

[wducat]

I have a 2016 Seneca, and I’ve been reading posts like yours for the last six years. Jayco quality control is virtually nonexistent. This is not new thing. As long as people continue to buy, and put up with the poor quality control, Jayco will be fine in my opinion. We spent the first two years owning this rig, with it almost always in the shop. Once we got through that, it has proven to be a good rig. However, the thought of buying a new one gives me the shutters. Enjoy your new rig, be firm with your dealer, and have fun in the outdoors. One other thing, Jayco customer support has been pretty decent in helping me identify how things are set up, part numbers, etc. there seems to be a willingness to work with a customer to get things fixed, so if you’re not happy with what your dealer is doing, give them a call and see if they will work with other repair services, or minimally get you the info you need so you can fix it and get on the road. You may have a tendency to stand on principle with them, I know I did, but in the end you really just want to get out with your new equipment, so keep that in mind.

[KregChar]

We bought a 2022 Entegra Vision XL 36A last year. All Jayco inside and out. Says so on every sticker too. We had an issue with a warped door that needed to be replaced. It was totally the dealer that messed up everything and made the whole process take 6 months. It didn't prevent us from using the RV thank God. The biggest help came from Jayco customer service. I seldom have dealt with a customer service that was this willing to work with and help a customer. I am capable of doing most repairs myself and I did except for the door. Jayco didn't hesitate to refund me for the parts they would have used.
If you run into delays and issues with your dealer, contact Jayco customer support. They will help you. They will try to make it right.

[JaycoBP]

Originally Posted by KregChar

We bought a 2022 Entegra Vision XL 36A last year. All Jayco inside and out. Says so on every sticker too. We had an issue with a warped door that needed to be replaced. It was totally the dealer that messed up everything and made the whole process take 6 months. It didn't prevent us from using the RV thank God. The biggest help came from Jayco customer service. I seldom have dealt with a customer service that was this willing to work with and help a customer. I am capable of doing most repairs myself and I did except for the door. Jayco didn't hesitate to refund me for the parts they would have used.
If you run into delays and issues with your dealer, contact Jayco customer support. They will help you. They will try to make it right.

I agree. Jayco is so much better. They helped me a couple times. Thor was a nightmare and now they took over Jayco, I hope it don't go downhill like thor was.

[Elefantdude]

We have been lucky with our Jayco TT since purchasing it brand spanking new back in 2015 from Little Dealer Little Prices in Northern Phoenix in AZ.
We lived in it for a few months in the AZ heat and at that time, we wished we would have had an additional AC over the bedroom. That was our only complaint back then. We moved to Idaho later that year and camped at least 2 times a month up there, while living in ID for 18 months. (Caldwell)
I have made the following upgrades to my TT since owning it:
Progressive Industries Hardwired EMS Unit (Saved us a few times now!)
TorkLift Glowsteps Revolution Uprising Steps for the rear door. (LOVE THEM)
Replaced City water and Blank Tank Hose threads from the plastic ones to brass ones. (Lasts a whole lot longer and no leaks)
Replaced Single 12v Battery to 2 6V Batteries and bought a case and lock for them up front behind the propane tanks.
Replaced Kitchen sink from a 2 bowl resin sink to a Farmhouse Stainless Steel one.
Replaced the bathroom faucet to a more modern and taller faucet.
Replaced the outdoor shower hose with a quick release model.

All in all, I have seen pictures of our same model, year and make, for sell on the internet and I am so proud of the condition ours is in. We have kept it in covered parking since owning it, except when we lived in it in AZ for a few hot months, but the exterior looks great!

The only real gripe I have about the 27DSRL is the 2 lounge chairs in the back. You cannot really use them to swivel around to enjoy the view from your bay window! LOL! We are thinking about replacing them with storage type ottomans. Any other suggestions?

AS far as the OP's concerns, we've been following various RV Blogs on the internet and there is a major concern with the quality of RVs built during the COVID era shortages of both parts and quality employees. We manage a RV/Boat Storage Facility in Livermore, CA and RV owners we have talked to agree that there is a concern. We have recommended for anyone thinking about getting an RV for themselves, to look before 2019/2020 timeframe for a better chance of better quailty. Sure there are lemons out there prior to the COVID era, but not as many :-)
Hope your issues are resolved soon so you can finally use it to enjoy as intended :-)

[kluza2786]

Originally Posted by TaftCoach

Short answer no, there isn't.

Some of it depends on what state you are registered in. I believe that almost all states cover motor homes under their lemon laws.

[MichaelO]

I haven’t had any issues with my 2017 29RKS since I bought in the late summer of 2019. As a carpenter I see the build quality and can’t believe it. My previous trailer was a 1978 prowler. Though the Jayco is much nicer looking and with a lot more options, the prowler seemed better built. I had looked for over a year for a new trailer and had almost given up on finding one before finding this. I was getting ready to build something instead. I was going back and forth between a small cabin on the mountain property or a tiny house. I was leaning towards the cabin. With the way prices on autos and RVs have been overinflated lately I’ve been thinking of selling the trailer and building a cabin. The only problem there is the price of building materials have also shot up. As I’ve said, I haven’t had any build issues with it and I am happy with it. Right now it gets pulled twice a year. Once in spring to take it to the mountains and then in the fall at the end of season. Sometimes I don’t pull out until after it starts snowing.

[bucko]

Originally Posted by Dbunke

Can I say that my 2006 or 2001 or 1992 Rv's were better built than my 2020. No. In fact I believe the 2020 is a better all around unit with nicer materials. I don't believe it's built better just nicer. I have been pretty lucky with my rigs over the years. Now I will say this, if you are handy fixing stuff it makes life so much easier than always going back to a dealer for little stuff. Even if it cost a few bucks in parts it's cheaper than wasting my time and gas going for warranty work. My 2 year warranty is about to expire and I have not had a reason to bring it in. Is there some truth to a Covis unit with bad quality. I can only imagine. We are seeing issues in my line of work so it is happening just about everywhere. All I can say if your buying today, make sure you know what your getting into before you open your wallet.

Much like owning a home, interiors will seem to become outdated or lower quality perhaps, but an older RV can always be spruced up much like a home.

I do agree though that younger, or less crafty potential owners of a TT or RV should be honest with their skill sets, and buy new. Get the best warrantee you can if you plan not to work on your own TT or RV. They will require eventual service.
Even with a warrantee, It's been stated here that repairs from RV repair centers can take weeks or months, as they have to wait on warrantee approval from the manufacturer, and then wait on parts.

[jb7706]

Originally Posted by bucko

Much like owning a home, interiors will seem to become outdated or lower quality perhaps, but an older RV can always be spruced up much like a home.

I do agree though that younger, or less crafty potential owners of a TT or RV should be honest with their skill sets, and buy new. Get the best warrantee you can if you plan not to work on your own TT or RV. They will require eventual service.
Even with a warrantee, It's been stated here that repairs from RV repair centers can take weeks or months, as they have to wait on warrantee approval from the manufacturer, and then wait on parts.

I have purchased new and used homes, and I bought a new camper. I expect both to have shake out issues, it's almost impossible to not have any in complex objects like this.

I have owned my camper 6 months. It been at the dealer 4 months out of those 6. Essential safety items like working brakes should never be an issue on a new rig. Refrigerators so damaged by ham handed installation that flame literally shoots out the side should never leave the factory, let alone the dealer, but they both missed these issues. There have been a lot of other problems with this box that I have resolved on my own, same as I do on my house. I don't have an issue with maintenance, I do feel robbed by the pure and total lack of any quality assurance or testing on behalf of Jayco and its dealer.

To its credit Jayco has done nothing but be helpful in getting my issues resolved. They have been cooperative whenever I have been on the phone with them. The dealer however, I hope to never set eye or foot on them ever again. Anything I can't fix myself will need to be done by another shop.

I have family that have used RV for years, I didn't go in thinking I would never have to use a screwdriver on my rig. I did think I would be able to use a basic refer without it trying to burn my trailer down.

I'm in it this far, and I already have plans for cross country trips that have been paid for. I can't risk trying to lemon law this box and having to shake out a different pile of junk. I'm hoping I have all the major stuff out of the way for now so I can enjoy a relatively problem free summer.

I still have to wonder who will be left standing when this downturn is over. I truly hope Thor does not shutter Jayco, but if they do I hope warranty will be honored somehow. I have a feeling I and many others will need them.

No this is not just a Jayco issue. My in-laws bought a very nice Montana 5th wheel last summer as well. They sold a Nash that never gave them any trouble, but the new one is looking like it will be bought back by the manufacturer in the next couple of weeks due to a raft of quality issues and appliance failures. Maybe they all suck pond water right now.

[SFC4LIFE]

While my wife and I had a REALLY bad 1st time purchase of a tt from, guesses anyone?? Hint is starts with Camping World, but since moving to Jaycos, nothing but positive. 23MRB brave new. Minor issues all covered by 2 year warranty, then we upgraded to a North Point 310RLTS. Again, minor issues but all covered under warranty. Bottom line is, yes all rvs are a gamble to buy especially now with the plandemic bs. Shortages, dealers overpricing, etc. Make sure your knowledge base is maxed out before talking to the dealership.

[TaftCoach]

No company will last forever.

Given the choice at the same price point of 26' of above average quality infrastructure or 30' of pretty but below average infrastructure, the majority will take the 30' and talk about the quality they should have received for the money they spent. While financing for 15 years. The companies that survive meet the demands of the market. So slap 'em together fast and cheap, pretty them up, have lots of features, and cash the checks.

[RPR]

Most of y’all know but for the ones that don’t. Thor owns Jayco and many more. Do not think the company is “going “ anywhere.

[Spaceguy85]

Originally Posted by SFC4LIFE

While my wife and I had a REALLY bad 1st time purchase of a tt from, guesses anyone?? Hint is starts with Camping World, but since moving to Jaycos, nothing but positive. 23MRB brave new. Minor issues all covered by 2 year warranty, then we upgraded to a North Point 310RLTS. Again, minor issues but all covered under warranty. Bottom line is, yes all rvs are a gamble to buy especially now with the plandemic bs. Shortages, dealers overpricing, etc. Make sure your knowledge base is maxed out before talking to the dealership.

Well, there are others, like ones that Start with Lone Star RV.... That are just as bad as CW. These dealers seem to think that Sales make the business, but, it is really service that keeps them in business. We have had our camper for 2 years, and not once did the dealer order any of the parts needed for the repairs. Now they are saying it is out of warranty. It has been in their shop over 8 times, and they always told us parts on order. We did finally get them to agree to look at it one more time, and we were told they were going to get with Jayco to see if they would cover any of the repairs... Funny thing is I found out from Jayco, that this Dealer has NEVER submitted any claims for all of the times that we brought it to them. Shame on the Dealer!

[Grumpy]

Originally Posted by Spaceguy85

I found out from Jayco, that this Dealer has NEVER submitted any claims for all of the times that we brought it to them. Shame on the Dealer!

This is not uncommon as other's have posted, yet the dealer places the blame for the delay back on JAYCO.

Also interesting article from RV Business about THOR, although we still have naysayers on JOF.

ELKHART, Ind. – THOR Industries, Inc. the world’s largest RV manufacturer, has been named to Newsweek’s list of America’s Most Trusted Companies 2022. This prestigious award is presented by Newsweek and Statista Inc., the world-leading statistics portal and industry ranking provider.

America’s Most Trusted Companies 2022 were identified in an independent survey based on a vast sample of 50,000 U.S. residents who rated companies they know based on a holistic approach to evaluating trust. A total of 110,000 evaluations were submitted.

PS: I'm not a stockholder....

[gunafulltime]

Originally Posted by TaftCoach

No company will last forever.

Given the choice at the same price point of 26' of above average quality infrastructure or 30' of pretty but below average infrastructure, the majority will take the 30' and talk about the quality they should have received for the money they spent. While financing for 15 years. The companies that survive meet the demands of the market. So slap 'em together fast and cheap, pretty them up, have lots of features, and cash the checks.

This is spot on.

RVs are rolling big kid dollhouses. In this world, it's always about the money. When you know this, you can see through all of the "quality" nonsense and have realistic expectations. You know what you are getting into. Think balsa wood not U.S. steel, and you will be in the right mindset. Think wood, hay, and stubble not forever or worthy, and you will have the right perspective.

Enjoy the hobby or do something else with your time, energy, and money. Most of the RVs that we little guys can acquire are fragile boxes with lots of requirements for their handling.

Do not listen to the quality mumbo-jumbo. Equip your tool box. Enjoy lots of Saturdays being resourceful, handy, and patient in the care and repair of your big giant toy. Then go play with it as much as you can.

maintain - repair - mod - travel - camping - maintain - repair - mod - travel - camping - maintain - repair - mod - travel - camping - maintain - repair - mod - travel - camping - maintain - repair - mod - travel - camping . . . . . . .

[RPR]

2x on that.

[OnTheGo]

The OP's question was "Will Jayco Survive"? After reading the above posts, I think they will.

Also, I'm happy for Thor they won an award; I'm not happy for consumers that paid a high price for an inferior product.

In defense of Jayco, Thor, and the rest of the USA's manufacturers, look at many (most) other products we're purchasing. We have lost our way and have no conception of quality anymore.