Quote:
Originally Posted by 1955farm
Call 1-800-517-9137 which is Jayco CS and select motorized. They will need the last 8 characters of your VIN to assist you and also tell you if Warranty items have been submitted. They have been very good and responsive in my dealings with them. Almost sounds like your warranty center is the problem, not Jayco. You might ask Jayco if there is another location close to you that does warranty work also while you have them on the phone. Good Luck!!!
|
X2 on ^^^. I've been working with Tina Campanello from Jayco Motorized CS. Very nice, helpful, and sends me the information I need immediately. I've used them to get some schematics for a few things i'm looking to do. Also, working with my dealer on a list of items at the PDI and since, and they have been great with the warranty work. They have me bring it in for 1 day. They deteremine the the issues, what parts they need, order those parts and have me come back a few weeks later for again one day and they fix everything at one time.
To me this is the way all service work should be done, get it in and get it back out. I don't see why some places keep the coach for weeks or months. Get it back out there even if certain things are inoperable so it can be used, albeit in a diminished capacity, instead of rotting on the lot.