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Old 05-09-2014, 12:56 PM   #21
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Received a message from the salesman that he had never made an inquiry using my VIN. The Jayco rep FINALLY chimed in after I specifically ask him to respond. He said the he confirmed with a product specialist and the lady I spoke to in customer service that I have Alpha Ply. I hope this is the end of it. It is frustrating that I had to do this much prodding to get a definitive answer from the dealer and a Jayco rep when a 2 minute phone call from me direct to Jayco had the question answered.
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Old 05-09-2014, 01:12 PM   #22
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I didn't see anything in my packet of info either about type of roof. It is textured. I will have to find out before any repairs are necessary.
From my experience, the quickest and easiest is to call Jayco customer service with your VIN!
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Old 05-09-2014, 04:41 PM   #23
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From my experience, the quickest and easiest is to call Jayco customer service with your VIN!
Glad you got your answer.

In the future, when in doubt, call Jayco direct.
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Old 05-11-2014, 01:23 PM   #24
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Glad you got your answer.

In the future, when in doubt, call Jayco direct.
gl.....you should have just said "I told you so!" LOL....After all, you DID suggest TWICE to call Jayco.From now on, I will heed your advice!!! Thanks!
Now...after our first trip out, time to try to address condensation issues. Yet another thread to start.
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Old 05-11-2014, 04:00 PM   #25
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Roof...Alpha Ply or Diflex?

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According to my spec sheet this is Diflex.
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Old 05-12-2014, 11:43 AM   #26
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Looks like my roof texture, and I have AlphaPly...
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Old 05-12-2014, 01:47 PM   #27
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The plot thickens I just called jayco with my VIN# and the REP. Said it is alpha ply?????
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Old 05-12-2014, 04:34 PM   #28
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If I recall properly I saw one Diflex roof and it had a smooth surface, no orange peel texture... correct me anyone if I am wrong!
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Old 05-12-2014, 05:07 PM   #29
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well mine has dicor the documents were in my paperwork on trailer too
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Old 05-12-2014, 05:16 PM   #30
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If I recall properly I saw one Diflex roof and it had a smooth surface, no orange peel texture... correct me anyone if I am wrong!
That's what I was told, and from remarks so far on this forum, it has held to be true.
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