Jayco RV Owners Forum
 


Reply
 
Thread Tools Display Modes
 
Old 08-05-2013, 06:42 AM   #1
Senior Member
 
pawpaw's Avatar
 
Join Date: Jul 2013
Location: Cypress, TX
Posts: 307
Unhappy Big Problem with new 264BH

Hi everyone! My wife and I just purchased a 2014 264BH and took it out for a test overnight camping trip before we leave for our 2 week trip to the Black Hills area of South Dakota. Thank goodness we did!

Everything was fine for the first 50 miles or so from home, and then I thought I heard a scraping noise coming from outside my vehicle. What the heck? I pulled off the highway and looked around and under the trailer. To my surprise, one of the rear bolts for fresh water tank supports had fallen out causing the support to be dragging on the road. The tank was drooping and was hanging just inches above the road. I was totally caught off guard and more than a little upset! When I gathered my senses, I drained the fresh water tank and was able to lift the tank back into position and secure it by reattaching the tank support with a bungee cord. Not the ideal fix, but I really didn't have a lot of choice. I had tools with me, but I don't usually carry an assortment of nuts and bolts with me. Lesson learned!

I returned to the house, jacked the tank back up into position, and reattached the tank support with a bolt and nut. While I was under there, I decided to check the other bolts holding the other tank supports. To my surprise I found that the factory does not use bolts and nuts, but instead they took the cheap, quick method of self tapping bolts. I found another one that had backed out about 1/4", another one was stripped, and the other 3 (there were 6 bolts total holding the three supports) were not really very tight. I replaced the other 5 with a bolts and nuts.

After a short cool down (physical and mental), we left again for our weekend test. Thankfully, all went well!

My advise to all, is to check the tank support strap hardware and replace those self tapping bolts with real hardware.

Best of luck!

Pawpaw
__________________

__________________

2014 GMC Sierra 4x4 crew cab with 6.2L and max tow package
2015 Starcraft Autumn Ridge 329BHU
2015 Starcraft AR-One 18QB
2014 JayFlight Swift 264BH - SOLD!
2013 Skyline Bobcat 162B - SOLD!
Cypress, TX
pawpaw is offline   Reply With Quote
Old 08-05-2013, 06:54 AM   #2
Site Team
 
norty1's Avatar
 
Join Date: Jan 2011
Location: Charleston, SC
Posts: 12,046
Please don't let that go by without notifying Jayco or the dealer.
__________________

__________________
Moderator
2011 351RLTS Eagle, Mor/Ryde suspension & pin box
06 F350 Lariat PSD, SRW, LB, CC, EGR delete kit, 16K DrawTite hitch, Timbrens, TST TPMS

Can't find what you're looking on JOF? Try:Jayco Owners Forum Custom Google Search
"It's easier to fool people than to convince them that they have been fooled." - Mark Twain
norty1 is offline   Reply With Quote
Old 08-05-2013, 07:52 AM   #3
Senior Member
 
Join Date: Jun 2013
Posts: 128
I went by a Jayco dealer just yesterday to check how the tanks (all ) are attached since mine has an enclosed underbelly.

What I found was a bit disturbing. The fresh tank had the self tapping screws as the OP stated, so changing to bolts and nuts will make it much more secure. Now for something more scary..... The black and gray tanks. Unless I missed something they were held in place with some aluminum L shaped brackets that were screwed to the bottom of the floor with a handful of screws each.

Bottom line I will never tow with anything in those tanks!!!

Marty
grayco is offline   Reply With Quote
Old 08-05-2013, 09:28 AM   #4
Site Team
 
norty1's Avatar
 
Join Date: Jan 2011
Location: Charleston, SC
Posts: 12,046
I always thought they were sitting on a angle iron lip and the straps were for stabilizing them. If yours is enclosed, what did you see at the dealers that was exposed? Just wondering.
__________________
Moderator
2011 351RLTS Eagle, Mor/Ryde suspension & pin box
06 F350 Lariat PSD, SRW, LB, CC, EGR delete kit, 16K DrawTite hitch, Timbrens, TST TPMS

Can't find what you're looking on JOF? Try:Jayco Owners Forum Custom Google Search
"It's easier to fool people than to convince them that they have been fooled." - Mark Twain
norty1 is offline   Reply With Quote
Old 08-05-2013, 04:25 PM   #5
Junior Member
 
BubbaJBI's Avatar
 
Join Date: Jul 2013
Posts: 24
WOW! I know what I'm doing this weekend. Thanks for the heads-up!
__________________
Work is just that annoying prep time in between camping trips!

2003 Dodge Ram 1500 4.7L
2013 Jay Flight Swift 26BH
BubbaJBI is offline   Reply With Quote
Old 08-05-2013, 05:50 PM   #6
Senior Member
 
pawpaw's Avatar
 
Join Date: Jul 2013
Location: Cypress, TX
Posts: 307
I did notify my dealer about the problem today, and he was shocked! I think he thought I was full of bull, so he went out to check other units he had in stock and found that they all had the same issue. He is going to contact Jayco about the problem. He was very apologetic and said that they are going to start checking these screws on all of their units. I said why not replace them with a bolt and nut to avoid the problem all together? Not rocket science!
__________________

2014 GMC Sierra 4x4 crew cab with 6.2L and max tow package
2015 Starcraft Autumn Ridge 329BHU
2015 Starcraft AR-One 18QB
2014 JayFlight Swift 264BH - SOLD!
2013 Skyline Bobcat 162B - SOLD!
Cypress, TX
pawpaw is offline   Reply With Quote
Old 08-05-2013, 06:14 PM   #7
Site Team
 
Crabman's Avatar
 
Join Date: Nov 2010
Location: Virginia`s Eastern Shore
Posts: 14,654
I just looked and my 2010 28BHS fresh water tank (53 gallons) has four brackets each with 2 self tapping screws on each end. I have hauled the trailer several times with a full tank of water and the screws and tank are tight and snug. Perhaps yours were drilled out too big and did not grab properly, but all that being said I too would prefer bolts with lockwashers and nuts and may do the changeover....
__________________
2017 Coachmen Catalina 283RKS
2004 Chevy 2500 HD CC 6.0l
2010 Jayflight 28BHS (sold)
Crabman is offline   Reply With Quote
Old 08-06-2013, 08:21 AM   #8
Senior Member
 
Join Date: Feb 2012
Location: Myrtle Beach, SC
Posts: 1,261
self tappers here too. no issues so far but will re-check for snugness. thanks for the reminder and sorry for the road side scare.
exjay1 is offline   Reply With Quote
Old 08-08-2013, 10:26 AM   #9
Member
 
Join Date: Sep 2012
Location: Near Rice Lake, Harwood, Ontario
Posts: 36
I had the same problem with my new 26 RLS, only it was the self tapping screw that holds the bracket for the black/gray discharge pipe. I've since drilled a bigger hole and replaced them with bolts, lock washers and nuts. They probably use self tappers on the assembly line to save time without giving any consideration to road vibration.
baltimorebear is offline   Reply With Quote
Old 08-09-2013, 01:55 AM   #10
Senior Member
 
Join Date: Jan 2013
Location: Great Falls
Posts: 519
Self tapping screws are actually very stable and well tested and proven. Occasionally they can be over torqued when inserted causing it to be stripped out. When properly installed, they work well. Under normal conditions they do not tend to loosen like a nut and bolt can do.

However, nuts and bolts with lock washers are well proven too, I just caution those of you who are "checking" the self tapping screws, do not try to tighten them, check them and if by chance they are loose, then either tighten or replace, however if you over torque them you may in fact cause them to fail where they were previously doing just fine.
__________________

__________________

2011 Dodge Ram 2500 Cummins
2012 Starcraft Autumn Ridge 297 BHS
Flyrotor is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Virginia State Campgrounds

Reviews provided by

Powered by vBadvanced CMPS v3.2.3

All times are GMT -6. The time now is 05:52 PM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
Copyright 2002-2016 Social Knowledge, LLC All Rights Reserved.