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Old 02-05-2015, 05:43 PM   #1
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Norcold won't get cold

1st trip in the Precept and I can't get the Norcold to run. No error message when on auto. Ran 24 hrs and it's a hotbox. Switched to LP only and the gas is burning and the stack is hot, but 2 hours later the walls inside the fridge are still warm to the touch. Outlet for the fridge tested and has 110 so I don't know why electric isn't powering it, or at least switching to LP since it's on auto. Gonna let the LP run all night and see, but I'm not optimistic. Any help would be appreciated. 1st trip too; bummer.
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Old 02-05-2015, 05:49 PM   #2
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Check the freezer. An evaporative fridge usually takes 24 hrs to get cold. The bottom of the freezer should start feeling cold after a couple hours.

Could be a bad elec heating element. If your getting 120 to the control unit on the back it will not show a 120 fault code.

Forgot to ask. Was it working when you picked it up? The dealer should have had it on when you did the PDI.
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Old 02-05-2015, 05:50 PM   #3
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You didn't say the outside Temp. Too hot or too cold the fridges don't work as well. If new, take it back and have it checked out, might be a problem it the unit.
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Old 02-05-2015, 06:48 PM   #4
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it's 65 degrees out. Running 3 hours on LP and it's hotter in the freezer than it is in the RV. Something is horribly wrong. Still don't understand why on auto it doesn't switch to LP on it's own. Gotta be the board. This blows.
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Old 02-05-2015, 06:52 PM   #5
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Quote:
Originally Posted by Grumpy View Post
Check the freezer. An evaporative fridge usually takes 24 hrs to get cold. The bottom of the freezer should start feeling cold after a couple hours.

Could be a bad elec heating element. If your getting 120 to the control unit on the back it will not show a 120 fault code.

Forgot to ask. Was it working when you picked it up? The dealer should have had it on when you did the PDI.
On Auto it gives no signs that it's not running on AC, other than the fact that it ran 24 hrs and it's a hot box. It ran great in the walkthrough only a month ago. That's why last night I threw it on and didn't give it a second thought.
I'll be at the fort in the morning if you want to come and fix it for me...
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Old 02-05-2015, 07:20 PM   #6
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It will not give an indication that it is not running on AC unless there is no power to the coach or the receptacle that the fridge is plugged into. If the board is getting AC power it will not automatically switch to LP even if it's not cooling. If the stack is getting hot and you have flame it is probably not the board. Was the stack hot when it was on AC?

Sorry, but I've got to ask, are you parked level or reasonably level?

Do you have an amonia smell when you pulled the cover to check the stack?
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Old 02-05-2015, 08:00 PM   #7
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It will not give an indication that it is not running on AC unless there is no power to the coach or the receptacle that the fridge is plugged into. If the board is getting AC power it will not automatically switch to LP even if it's not cooling. If the stack is getting hot and you have flame it is probably not the board. Was the stack hot when it was on AC?

Sorry, but I've got to ask, are you parked level or reasonably level?

Do you have an amonia smell when you pulled the cover to check the stack?
It's in my driveway plugged onto 30amp outlet. It's level enough, I guess. No ammonia smell
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Old 02-05-2015, 08:06 PM   #8
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Does your unit require 30 amp or 50 amp service ? I'm no expert on Precept"s but thought they had two AC, which would require 50 amp.. Could be a power issue.
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Old 02-06-2015, 05:50 AM   #9
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Does your unit require 30 amp or 50 amp service ? I'm no expert on Precept"s but thought they had two AC, which would require 50 amp.. Could be a power issue.
Fridge only requires 30 amp service to run. Not that I know what it takes to run; obviously. Heading out now to see if the LP cooled it over night.
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Old 02-06-2015, 06:01 AM   #10
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Sounds like ammonia is not circulating , happened to me, was running fridge while driving, that is ok, but came home late at night and left it parked down hill without turning the fridge off, next day , fridge not working, checked everything from LP to 110, everything was fine, did some research and found out that sometimes dealers have to take a fridge out and turned it upside down to get the ammonia flow corrected, try to go for a ride, shaking might get it back running, hope it helps
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