Jayco RV Owners Forum
 


Reply
 
Thread Tools Display Modes
 
Old 09-16-2011, 05:57 PM   #1
Junior Member
 
Join Date: Sep 2011
Location: Casper, Wyoming
Posts: 7
Thumbs down Swift SLX 145RB

On labor day we were on our way back from the Big Horns and were just south of Buffalo Wyoming when with only 400 miles on our new Swift SLX 145 RB the right tire blew causing about $ 2500 dollars worth of damage to our barely a month old unit.....We placed the biased ply spare ( the dealer Stalkups had put on when the unit was new) because the radial it was shipped with according to the plate and on the left front of the unit some how came up MIA during shipping and according to Dave whom did our walk thru said " I don't understand why the don't give you a radial for a spare".....Any way Tuesday morning my wife called Dave and told him of our problem and to see about getting it in to be looked at...His first thing was we don't warranty tires....With the required tire pressure that was checked prior to our trip and only 400 miles on those tires we were really put out that they did not care....After a couple calls to Jayco( my wife spoke with Jennifer in customer service) she was put thru to a Jayco tire tech....The tire tech gave her the phone number of the tire manufacture whom will absolutely not return my wifes calls..(Towmaster)Jayco don't care, Stalkup's don't care...They have our money and thats the bottom line.... the dealer uses the road hazard excuse......At 400 hundred miles this tire should not have failed..After doing research on this website and others I have been able to find info that tells me that there is a problem with these tires... I will be contacting NHTSA and filing a complaint...Also After my unit is repaired I will be selling it and will NEVER by a JAYCO trailer again.Pass the buck Jayco....Nor will I ever buy a thing from Stalkups ( we got your money and therefore don't care,and won't stand behind you..)By the way , my wife tries to call JAYCO back and gets put on hold...........This is our 1st RV expierience and its been pretty lousy so far..... Service after the sale is a thing of the Past......I will be sure to travel to other rv websites and spread the good news to everyone....You sell us a unit and then ask us vouch for your unit and service???? I don't think so.....very very miffed, Doug & Lenora Waltman, Casper Wyoming
__________________

BigWonderfulWyoming is offline   Reply With Quote
Old 09-16-2011, 06:23 PM   #2
Senior Member
 
Terry's Avatar
 
Join Date: Feb 2011
Location: Germantown, TN
Posts: 4,923
First of all - welcome to the forum. I hate that you started out on such a sour note. Hopefully some others here that may have experienced a similar thing can give you some advice on how to handle this. That would definitely put a sour taste in my mouth! Stuff like this happens - it is unavoidable when you put man and machine together - but I would want more support out of Jayco on this one!
__________________

__________________
Terry
2009 Jayco 26BH
2004 Chevy Silverado 1500
2009 JayFlight Manual Library

Want to add a signature to your posts? --> Click Here
Terry is offline   Reply With Quote
Old 09-16-2011, 07:06 PM   #3
Site Team
 
Crabman's Avatar
 
Join Date: Nov 2010
Location: Virginia`s Eastern Shore
Posts: 14,658
Is this something that comprehensive insurance on the RV might cover?
__________________
2017 Coachmen Catalina 283RKS
2004 Chevy 2500 HD CC 6.0l
2010 Jayflight 28BHS (sold)
Crabman is offline   Reply With Quote
Old 09-16-2011, 07:30 PM   #4
Junior Member
 
Join Date: Sep 2011
Location: Casper, Wyoming
Posts: 7
it is covered under comprehensive no fault.........
BigWonderfulWyoming is offline   Reply With Quote
Old 09-16-2011, 07:40 PM   #5
Site Team
 
Crabman's Avatar
 
Join Date: Nov 2010
Location: Virginia`s Eastern Shore
Posts: 14,658
There are countless pages of threads and posts on other forums about problems with Chinese ST trailer tires. Unfortunately now that Good Year has switched its Marathon ST tire manufacturing back to China again as far as I know you simply cannot buy a North American made ST tire. Sad. As for the tire warranty, I do not know how far that goes with regards to damages if the tire failed due to a defect. Your best bet may be the insurance. But I agree your dealer and Jayco should be sympathetic to your plight at the very least.
__________________
2017 Coachmen Catalina 283RKS
2004 Chevy 2500 HD CC 6.0l
2010 Jayflight 28BHS (sold)
Crabman is offline   Reply With Quote
Old 09-16-2011, 07:50 PM   #6
Moderator Emeritus
 
Rustic Eagle's Avatar
 
Join Date: Apr 2011
Location: Michigan
Posts: 7,371
Doug,

Sorry to hear about your damaged TT do to a tire blowout...., had it happen to me years ago on my first TT (Nomad) and caused considerable wheel well damage that went all the way into the inside of the TT.

Since you mentioned that you are aware of some issues with the particular tire, I assume you have saved the tire for further examination (NHTSA may want it to). Was there any signs that the tire failed do to a puncture (nail, glass, etc..)??

Bob
__________________

2016 GM 2500HD 6.0L/4.10
2018 Jay Flight 24RBS
2005 Jayco Eagle 278FBS (retired)
1999 Jayco Eagle 246FB (retired)
Reese HP Dual Cam (integrated sway control)
Rustic Eagle is offline   Reply With Quote
Old 09-17-2011, 05:50 PM   #7
Junior Member
 
Join Date: Sep 2011
Location: Casper, Wyoming
Posts: 7
I have saved the tire...................
BigWonderfulWyoming is offline   Reply With Quote
Old 09-17-2011, 09:22 PM   #8
Member
 
Join Date: Jul 2011
Location: Long Island
Posts: 45
Go here.. https://www.facebook.com/JaycoRVs

Im betting you would get results, post what you posted here...seriously, the person who represents Jayco on their facebook page always gets results for people.
__________________
2012 Jayco Swift 154BH
2013 Toyota Tundra

http://blog.graywriterrv.com/wp-content/uploads/2011/08/rv-dump-icon.jpg
CampRock is offline   Reply With Quote
Old 09-18-2011, 02:16 AM   #9
Junior Member
 
Join Date: Aug 2011
Posts: 13
My new 14500 GVWR 321RLTS has the Kung Pow, China Bomb Goodyear Marathron ST tires. Load range D to boot. Wondering what the Heck Jayco was thinking. Loaded full up to Jayco specs very little room left over. Should have been load range E at least. I really am wondering if I should just junk these and take a $1K hit for good tires or trust that the warrenty will cover any issues. I am not so confident that Goodyear would cover trailer damage if a tire gives up. I am very anal about checking pressures and lug tightness.
Smithrjd is offline   Reply With Quote
Old 09-18-2011, 09:02 AM   #10
Senior Member
 
Seann45's Avatar
 
Join Date: Jun 2010
Location: Saskatoon Sask Canada
Posts: 9,701
Do you read Trailer Life Magazine? Try contacting their RV Action Line.
__________________

__________________
Seann
2004 Chev Silverado Duramax optioned past the max. 2009 Jayco Eagle 308 RLS 765 watts of solar, 6-6 volt batteries (696 amp hour), 2000 watt (4000 surge) whole house inverter.
175 days boondocking in 2017
215/2016, 211/2015, 196/14, 247/13, 193/12

Seann45 is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Virginia State Campgrounds

Reviews provided by

Powered by vBadvanced CMPS v3.2.3

All times are GMT -6. The time now is 11:21 PM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
Copyright 2002-2016 Social Knowledge, LLC All Rights Reserved.