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Old 07-30-2014, 07:36 PM   #1
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Trouble Decoupling Hitch

Hello - my first post on this forum. Three weeks ago I purchased a 2014 White Hawk 27RBOK with Glacier and Summit package - very nice and we're very happy thus far. I've experienced only one problem: unhitching... each time it's a chore and kind of scary. After the very first time (45 minutes to unhitch) I greased well the ball and coupler. The coupler pin moves appropriately and everything appears undamaged. It doesn't matter if I'm on level ground or not. I've read many complaints about the Jayco hitch all describing the same problem but with no real solutions. Any help would be most appreciated.
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Old 07-30-2014, 07:47 PM   #2
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Welcome to the forum!!

It seems they either work well or they don't. Mine works well and there are no adjustments on the movable part of the coupler so ?????

If the hitch is under tension or compression it will be difficult to raise the trailer off the ball for example, trailer wheels firmly chocked and the vehicle rolls forward or backward a fraction of an inch when placed in park.
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Old 07-30-2014, 07:50 PM   #3
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I had a similar problem when we brought ours home. What I realized was that the ball was to far forward on the hitch and I had to reverse the truck a bit so it wouldn't catch and start lifting the truck up. I don't know if this is what was happening for you. If not, I would call a dealership and ask them.
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Old 07-30-2014, 08:26 PM   #4
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Quote:
Originally Posted by mcfarmall View Post
Welcome to the forum!!

It seems they either work well or they don't. Mine works well and there are no adjustments on the movable part of the coupler so ?????

If the hitch is under tension or compression it will be difficult to raise the trailer off the ball for example, trailer wheels firmly chocked and the vehicle rolls forward or backward a fraction of an inch when placed in park.

X2
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Old 07-30-2014, 11:36 PM   #5
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I've only towed my new White Hawk once, but I had the same issue. I have not had this problem with any trailer before. I thought it was weird. I eventually got it to release the ball... but not after a lot of monkeying around. There must be a trick to these Jayco hitches???
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Old 07-31-2014, 04:42 AM   #6
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Welcome!

Had the same issue the first few times I towed too. I think it had a lot to do with it being new though as once I cleaned (paint, etc. in the coupler) and lubricated everything it was much easier to unhitch. As mcfarmall notes too, make sure there's no tension/compression on the coupler - I've found that once I chock the TT wheels, putting the TV in neutral and releasing the brake releases any tension/compression on the coupler. I then set the parking brake to make sure the TV doesn't move again until I've finished unhitching.
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Old 07-31-2014, 06:53 AM   #7
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I just jump up on the hitch and it pops right out..
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Old 07-31-2014, 07:28 AM   #8
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I haven't had any real problems but I have noticed that to get the latch to release you can't have any tension pushing back on the tongue, even a little pressure keeps it from releasing. Also the tilt on the hitch head can make a difference.

Like others have said grease makes it all work better. I've hitched and unhitched a bunch this year and it seems to get easier every time I do it.
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Old 07-31-2014, 07:33 AM   #9
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Originally Posted by two pockets View Post
I had a similar problem when we brought ours home. What I realized was that the ball was to far forward on the hitch and I had to reverse the truck a bit so it wouldn't catch and start lifting the truck up. I don't know if this is what was happening for you. If not, I would call a dealership and ask them.
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Old 07-31-2014, 07:38 AM   #10
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every time i park the trailer, I set the parking brake on my TV before putting in park. this eliminates the TV from rocking a couple inches and binding things up. Try this when hooking and unhooking, works for me
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