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Old 06-13-2016, 05:40 PM   #1
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MCD Shade not retracting...

well, problem #2 appears on our new Geryhawk 31FK. One of the manual MCD shades won't retract. Tug it down and it stays down. You have to roll it up by hand.

There appears to be very little room to get a screwdriver up there to remove something, anything...

Do the valances come down easily?
I can't see the screws where they attach to the coach walls.

Or, do you know if I can remove the shade without removing the valance?
Ugh.

Granted, it's a little thing but still a bit annoying.
thanks!
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Old 06-13-2016, 10:46 PM   #2
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You can usually pop them out of their holder with a long screwdriver from below without valance removal. Go to their web site and review the adjustment procedures. We had 2 that were in various wrong adjustment states. once you see and understand the system they work great. Dealer ordered a new one which was fine once adjusted. Amazing some service places do not google answers Great product when adjusted properly. Hope it helps!
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Old 06-14-2016, 09:12 AM   #3
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Thank you! We got it out last night and now have an email into MCD to see what they want us to do next. Thanks!
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