Originally Posted by Grumpy
?????? Please explain that comment.
Hey Grumpy, well my awning collapsed the first time I used it. I called Jayco twice when they said they would approve replacing it under warranty. I also called carefree who indicated that setup was made lighter per the manufacturer request, I assume that is how the longitude came to be. But I asked Jayco if I could upgrade it to something stronger and pay the difference and their reply was " they know of nothing compatible on the market or approved for use on the Northpoint. This was I believe in August. So I told the dealer to install the warranty awning and take it back off. I purchased the traveler through the dealer and paid for the complete awning and labor. Just was concerned not knowing if the traveler would clear the front outside light or not. But after seeing the two 2017 models today with the travelers, it hard for me to believe nobody knew anything when I called back in August. So that's why I said what a slap in the face.