That’s a safety feature Jayco has built in so you can’t accidentally run the jacks down going down the road. It is activated by hitting the brakes or having your running lights on. If you do what Aroamer says and then never plug your truck in it will work correctly all the time. Once any exterior light on your trailer is activated by hooking to the truck, you start all over and have to hit retract all. This safety feature can be disabled by unhooking pin 64 on the node in the basement I learned on this forum. We would overnight at a harvest host and I would go through the process of retract all so I could operate the leveling and slides and start the generator etc. Then in the morning nothing would work remotely ex. Starting the generator or bumping the level controls from inside, I would have to go outside and bump retract all and everything would work. Had me puzzled until I realized that I had used the truck’s keyless remote to lock it and that flashes the park lights and the safety measure of Jayco kicked in and locked me out of my system until hitting retract all.