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Old 03-16-2024, 12:39 PM   #1
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Jayco Command "jayvoice"

New to the forum, just purchased 2024 38RKFB. Was wondering is there away to disable jayvoice? It will pick something up on the TV and turn on lights or turn off lights. It has also turn on the AC on and heat as well. It's starting to get annoying.
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Old 03-16-2024, 07:34 PM   #2
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Originally Posted by Dwood101 View Post
New to the forum, just purchased 2024 38RKFB. Was wondering is there away to disable jayvoice? It will pick something up on the TV and turn on lights or turn off lights. It has also turn on the AC on and heat as well. It's starting to get annoying.
In two years never had that happen ?? Something is not right!!

I suspect a bad voice unit.
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Old 03-17-2024, 09:30 AM   #3
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The manufacturer is American Technology Componets
CUSTOMER SUPPORT
Phone: (574) 262-1258
Email: orderentry@atcomp.com
Availability: M-F, 07:00 EDT - 4:00 EDT
TECHNICAL SUPPORT
Phone: (574) 262-1258
Email: techsupport@atcomp.com
Availability: M-F, 07:00 EDT - 4:00 EDT

I also found a forum post by abelsjackie who had another issue with his JayVoice. You might ask how that was resolved in a Private Message.
Here is the forum posting: https://www.jaycoowners.com/forums/f...gs-105342.html

Please post your resolution.
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Old 03-28-2024, 08:29 PM   #4
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dwood having the same issues as I was reading your quote to my wife all our lights came on along with the heat pump, yes, it's very annoying.
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Old 05-26-2024, 08:59 PM   #5
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Hello all! Has there been a resolution to this issue. We are constantly having the same thing happen. Thought it was funny at first but not funny when the heat pump comes on unintentionally.
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Old 05-27-2024, 03:11 AM   #6
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Unplug the connector from the back of the unit.
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Old 05-27-2024, 07:13 AM   #7
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Unplug the connector from the back of the unit.
Thank you! Thatís what I figured and I did unplug it. I was just hoping there was another solution so the JayVoice would be available if and when we wanted to use it.
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