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Old 07-16-2018, 07:27 PM   #1
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Ugh, NP back from service

Dropped my 377 off last week to have the TV in the living room replaced, adjust both pullout couches, diagnose both radios, and look at the trim next to the fridge that was damaged from the fridge hitting it.

They adjusted the couches, ordered the radios (which the said I can install when they come in) so I donít need to bring the trailer back, and moved the fridge but they did not recommend replacing the trim. They donít think it will match or line up correctly. I call BS and have to decide if Iím going to push the issue or not.

They also replaced the TV but there are three very tiny scratches in the screen. You canít see them when sitting in the chairs, only when standing in front of the TV. But now I need to decide if I want to push this.

I went down to check everything out after they were closed and brought it home because I didnít want to leave it in front of their facility outside of the fence.

Why do people suck?!

On the plus side, our US state sticker got delivered today.
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Camping Progression: Tent, 2003 Clipper Classic 1255 ST - Gone, 2014 Dutchman Aerolite 282DBHS - Gone
2019 Jayco North Point 377 RLBH

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Old 07-16-2018, 07:44 PM   #2
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They might be right on the stain. The day we purchased ours we ordered 2 more chairs for the dinning table. The stain does not match and they said nothing they could do because they were made at a different time and different batch of stain. Funny things is they match the table better than the ones that came with trailer.
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Old 07-16-2018, 07:47 PM   #3
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Quote:
Originally Posted by Cannon View Post
They might be right on the stain. The day we purchased ours we ordered 2 more chairs for the dinning table. The stain does not match and they said nothing they could do because they were made at a different time and different batch of stain. Funny things is they match the table better than the ones that came with trailer.


I ordered two more chairs two days after our was delivered. Still waiting. Supposed to ship on July 6 but havenít heard anything yet. I hope they match. That said, i donít think itís stained wood. Isnít it sticker wrapped. The only real wood on the North Points is the cabinet doors and the ladder.
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2019 Jayco North Point 377 RLBH

Tow Rig: 2015 Ford F-450 Platinum
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Old 07-16-2018, 08:00 PM   #4
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Quote:
Originally Posted by prm99v6 View Post
I ordered two more chairs two days after our was delivered. Still waiting. Supposed to ship on July 6 but havenít heard anything yet. I hope they match. That said, i donít think itís stained wood. Isnít it sticker wrapped. The only real wood on the North Points is the cabinet doors and the ladder.
Ours are stained wood but it's a 2017
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Old 07-17-2018, 12:28 PM   #5
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Pretty sure the 2019s are wrapped. Iíll double check tonight.

Iím going to let the scratches on the TV go. You can only see them standing in front of the TV and not sitting in the chairs watching TV. Itís just such a pain dealing with issues I already donít care.
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Camping Progression: Tent, 2003 Clipper Classic 1255 ST - Gone, 2014 Dutchman Aerolite 282DBHS - Gone
2019 Jayco North Point 377 RLBH

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Old 07-17-2018, 09:30 PM   #6
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I confirmed my 2019 has sticker wrapped wood. The trim around the slides, cabinet and drawer fronts are solid, but all of the cabinets in the kitchen slide are wrapped particle board.

Hereís where the fridge was hitting. Click image for larger version

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Here is one of the scratches in the new TV
Click image for larger version

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Camping Progression: Tent, 2003 Clipper Classic 1255 ST - Gone, 2014 Dutchman Aerolite 282DBHS - Gone
2019 Jayco North Point 377 RLBH

Tow Rig: 2015 Ford F-450 Platinum
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