We just took delivery of ours on 2/1 and aren’t seeing the same problem. But, I agree that if you see voltage directly off the panels, but not on the wires at the controller, there must be something wrong with the MC4 connectors or wires.
You could disconnect the wires at both ends, connect the wires together at one end, and then do a continuity check across the entire loop to rule out or confirm a break in the wire somewhere. It’s either that or one of the MC4 ends was assembled poorly and not making contact with the panel.
You shouldn’t *have* to do it to prove to them there’s an issue, but it seems to be the state of affairs.
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2022 Entegra Accolade 37K <- 2019 Jeep Wrangler Unlimited
2019 Jeep Wrangler Unlimited <- 2022 inTech Flyer Explore
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