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Old 04-02-2015, 06:36 AM   #11
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We picked up the 5th with a fresh painted front cap last weekend and it looks great. Hopefully it will hold up. Jayco picked up the tab and I one again sing their praises. He gel-coat front caps just haven't held up. Kudos to Jayco for stepping up!
Thanks for the update, Jayco is doing the same for us. Just waiting for the dealer to schedule the dates. Like you said, hopefully the paint job will hold up. We have been very happy with our Eagle.
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Old 04-02-2015, 08:04 AM   #12
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The gel-coat on my 2013 Eagle TT is holding up great! I waxed it a couple of months ago, and it's still nice and shiny! A neighbor down the way, however, has same year (different model) and the whole top of his cap is not just faded, but oxidized - right at the top bend. I told him about how Jayco was stepping up and repainting most of them, and suggested he get it into his dealer before the warranty is up. So far, he hasn't done anything about it. But they're full-timers, too, and leaving it at a dealer for several days/weeks is an expensive option for us full-timers. Time will tell.
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Old 04-02-2015, 08:43 AM   #13
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It took a while to get it back. I suspect there were several back-n-forth between Jayco and our dealer before they gave the go-ahead. Then the decals had to be printed/shipped. Then the painter had to get scheduled.....
In all they had it 9 weeks. We were starting to worry about getting it back in time for our short trip next weekend with our g'son (oh yeah, his parents too). Picked it up last Sat, this weekend is Easter (house full of family) so it all worked out smoothly.
Cap looks great, shouldn't have happened in the first place - but it did. I think this has been a pretty big thorn in Jayco's paw and they continue to have fallout over it but I'm happy that they're stepping up to make it right.
We went to the Hou RV show this year and I was drooling over all the new shiny rigs. Felt like we climbed in and out of a 1000 of em. But I'm happy to report that I didn't see anything I liked better than what we already have. And now that the front cap looks like it should I'm a happy little camper (well, maybe not so little).
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Old 04-02-2015, 07:37 PM   #14
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Wow I hope it doesn't take that long ( 9 Weeks), we already have some trips planned. The dealer did say they ordered the decals, just hope the schedule will be soon.

Brownie, Tell your neighbor to call, it will be worth it, if they are full timers maybe insurance will help supplement the cost of the time they are without the trailer or even Jayco.

Will keep things updated as we get ours taken care of.

Glad Spring is here!!
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Old 04-02-2015, 08:25 PM   #15
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Wow I hope it doesn't take that long ( 9 Weeks
Yeah, we dropped it off without any pre-work (ordering decals). It was early in the year, no trips on the immediate horizon so no prob. I didn't raise a stink w the dealer because I wanted it done right and not necessarily fast. In the end the schedule was tight but it worked. Sounds like you got a jump on the process so hopefully things will go smooth.
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Old 04-26-2015, 03:07 PM   #16
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Well, we dropped off the trailer to the dealer today. They said they would have the decals this week and it would go to the paint shop too.
I feel that our dealer will do this repair right and glad Jayco is helping out.
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Old 04-26-2015, 04:00 PM   #17
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Our 2014 361REQS is in the shop now getting the cap painted. The body shop manager at the RV dealer told me he sees this problem with fading with several manufactures. They just started selling Jayco so they have not seen many Jaycos yet.
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Old 04-26-2015, 05:50 PM   #18
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Jayco had so many problems with the dark brown caps fading, somewhere around the end of last summer, they changed from dark brown to a cream color on the front caps on their 2015 models.
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Old 05-21-2015, 08:20 PM   #19
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We got ours back and they did a nice job on the repaint. The dealer also was very accommodating it getting it back to us for the Memorial day weekend.

Happy Camping All!!!
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Old 05-21-2015, 09:03 PM   #20
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