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04-08-2018, 01:34 PM
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#1
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Senior Member
Join Date: Jul 2017
Location: Orange
Posts: 491
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I'm seeing a lot of our local dealer
As much as I bring my trailer in, I may have to add these people to my Christmas list.
We brought our trailer in after our first trip with some minor problems.
We brought our trailer in again after the second trip with a leak in the toilet, the control center not working, and a few other issues.
I jokingly asked the guy if my unit was built on a Friday after lunch.
Is it common to need to bring it in after every trip for the first year or so for warranty work?
Are you finding that these issues are resolved by the time the unit is out of warranty?
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04-08-2018, 01:56 PM
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#2
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Senior Member
Join Date: Jan 2015
Location: Surprise
Posts: 2,623
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Mine was built on a Friday and I've never had it in for warranty work... Jayco makes 10's of thousands of units, some will have issues, most don't.
We are in ours 6 months a year..
__________________
2011 Toyota Tundra double cab
2015 27RLS
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04-08-2018, 04:30 PM
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#3
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Senior Member
Join Date: Nov 2015
Location: Maine
Posts: 2,626
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Nope. We have visited our dealer and he does remember us but there have been three visits.. Only two warranty in 45000 miles.
Plus we ran into them today at the RV show and apologized for stiffing them with storage after the toilet repair they did in two hours two weeks ago. They said no problem We wont get storage fees
Our snowplow guy plowed the trailer slot in at home with a berm several feet deep. And the snow is not melting that fast.
__________________
2021 GMC Canyon
2021 Jayco 212QB
WDH ; Anderson
2012 Honda Ridgeline not towing anymore
2016 195 RB traded in
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04-08-2018, 05:54 PM
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#4
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Senior Member
Join Date: Jul 2017
Location: Orange
Posts: 491
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Our dealer seems really good.
I'm just hoping I didn't get a bad unit.
It's our first TT. We hope to keep it awhile.
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04-08-2018, 06:13 PM
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#5
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Member
Join Date: Jul 2017
Location: genesee twp
Posts: 81
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Quote:
Originally Posted by Octopus Prime
As much as I bring my trailer in, I may have to add these people to my Christmas list.
We brought our trailer in after our first trip with some minor problems.
We brought our trailer in again after the second trip with a leak in the toilet, the control center not working, and a few other issues.
I jokingly asked the guy if my unit was built on a Friday after lunch.
Is it common to need to bring it in after every trip for the first year or so for warranty work?
Are you finding that these issues are resolved by the time the unit is out of warranty?
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I had a Sabre prior to my new North Point and I would say that almost every trip we made the first year ended with us dropping it off at the dealer on the way back. The second year I actually made it home after every trip. So yes I would say that some trailers get a look at after most trips to get the bugs out that the mfr. put in.
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04-08-2018, 06:16 PM
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#6
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Senior Member
Join Date: Jul 2017
Location: Orange
Posts: 491
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Quote:
Originally Posted by retiredmsgt
I had a Sabre prior to my new North Point and I would say that almost every trip we made the first year ended with us dropping it off at the dealer on the way back. The second year I actually made it home after every trip. So yes I would say that some trailers get a look at after most trips to get the bugs out that the mfr. put in.
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Thank you. This is encouraging.
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04-08-2018, 06:29 PM
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#7
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Senior Member
Join Date: Apr 2015
Location: Michigan
Posts: 2,650
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Never went back to the dealer once. Some will take it back for everything which is fine others don't mind fixing themselves. I only had a few problems and requested parts sent to me which they did and I fixed myself
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04-08-2018, 06:55 PM
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#8
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Senior Member
Join Date: Mar 2013
Location: Kansas City
Posts: 1,712
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Quote:
Originally Posted by Sundancer330
Never went back to the dealer once. Some will take it back for everything which is fine others don't mind fixing themselves. I only had a few problems and requested parts sent to me which they did and I fixed myself
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X2
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04-08-2018, 07:14 PM
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#9
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Member
Join Date: Jul 2017
Location: genesee twp
Posts: 81
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not a problem as I know that it is frustrating, but hey it is memories
__________________
Jim and Jody
2017 North Point 351RSQS
2017 GMC 3500HD 4WD SW SB
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04-08-2018, 07:24 PM
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#10
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Senior Member
Join Date: Oct 2017
Location: Calgary
Posts: 458
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Lots of people report similar experiences to yours. The quality control isn't what we'd hope it to be but if yiur dealer is working with you that's a good start.
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04-09-2018, 07:13 AM
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#11
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Senior Member
Join Date: Jul 2017
Location: Orange
Posts: 491
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Quote:
Originally Posted by GrumpyDad
Lots of people report similar experiences to yours. The quality control isn't what we'd hope it to be but if yiur dealer is working with you that's a good start.
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My dealer has been very good about fixing it. They did question when we had the water leak and wanted to know if I used a water pressure regulator. Of course, I always do.
Otherwise, they fix everything with no argument. I'm just nervous. Hoping I didn't get a bad unit, and definitely hoping it all gets fixed before the warranty goes out.
I know with my cars, I rarely have trouble with them as long as I keep up with maintenance. It hasn't been so with the camper.
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04-09-2018, 10:17 AM
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#12
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Senior Member
Join Date: Dec 2015
Location: Arizona
Posts: 2,324
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2 1/2 years still trying to get the warranty completed from the two year warranty!16 Eagle 321 RSTS!
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04-09-2018, 03:07 PM
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#13
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Senior Member
Join Date: Oct 2015
Location: Worcester
Posts: 1,428
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Mine was built on a Friday too!! Lol!
I’ve had a few warranty items. Some I fixed myself with provided parts, others I had the dealer repair. In both cases my trailer has not left my seasonal site since day one. My dealer made a remote service call to replace my awning and fix the backward plumbing of outside shower.
I replaced the propane regulator, a window shade and a draw curtain that covers the slider. I’ve also addressed some loose plumbing fittings myself.
My warranty ends on April 20th, so any problems from here on out will be on me.
__________________
2016 Jay Flight 38FDDS
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04-15-2018, 09:04 AM
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#14
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Senior Member
Join Date: May 2013
Posts: 1,588
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My first trailer was built at their Idaho plant and it had a lot of problems and things not right. Outside electrical outlet not even hooked up, sealant missing from around the other electrical outlet, large uneven gaps around the pass-thru storage compartment door and frame, ridge in the floorboards under the linoleum, bubbling roof membrane, etc.
My current trailer has been great, except for a bent axle which was more of a design fault by Jayco than a construction thing. It is a bit of a gamble, but I do find it interesting that the trailer that came out of the main plant was better than their other, smaller plant.
__________________
2013 F-150 EcoBoost MaxTow, Roush tuned (415hp 506tq), lifted on 33s, R.A.S.
2013 Jay Flight 28BHS Elite (Equalizer 10K hitch)
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04-17-2018, 04:08 PM
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#15
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Senior Member
Join Date: Apr 2015
Location: Florissant
Posts: 629
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We purchased a 195RB SLX new in 2015. We have had no issues whatsoever and by now it is out of warranty. We have had no warranty issues with the camper at all. Very happy with it.
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04-17-2018, 05:44 PM
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#16
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Senior Member
Join Date: Dec 2015
Location: Arizona
Posts: 2,324
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Wish we had your good fortune! Thanks
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