Journey with Confidence RV GPS App RV Trip Planner RV LIFE Campground Reviews RV Maintenance Take a Speed Test Free 7 Day Trial ×
Jayco RV Owners Forum
 


Reply
 
Thread Tools Search this Thread Display Modes
 
Old 07-01-2020, 09:50 AM   #1
Junior Member
 
Join Date: Jun 2020
Location: Stuart
Posts: 5
service availability

My Highland Ridge trailer is currently in Denver and I have been trying to get a couple of warranty items repaired. The two listed dealers are Camping World and Gander RV. They are scheduling drop off repair visits in mid August, with 2-4 week turnaround. What would someone do who is on the road with a breakdown. I'm new to RVs but find this lack of service unacceptable.
GeorgeP is offline   Reply With Quote
Old 07-01-2020, 10:01 AM   #2
Senior Member
 
Grumpy's Avatar
 
Join Date: Nov 2011
Location: Where ever the boss says we're going.
Posts: 16,258
Quote:
Originally Posted by GeorgeP View Post
I'm new to RVs but find this lack of service unacceptable.
Not unusual due to the massive amount of sales and lack of Service Techs and service bays. All you can do is contact Highland Ridge and see if the will authorize a Mobile Tech or independent service center.
__________________
DISNEY LOVERS
Grumpy is offline   Reply With Quote
Old 07-01-2020, 02:02 PM   #3
Senior Member
 
Join Date: Oct 2015
Location: Worcester
Posts: 1,428
Quote:
Originally Posted by grumpy View Post
not unusual due to the massive amount of sales and lack of service techs and service bays. All you can do is contact highland ridge and see if the will authorize a mobile tech or independent service center.
***** ^^^^ this ^^^^ *****
__________________
2016 Jay Flight 38FDDS
jloco is offline   Reply With Quote
Old 07-01-2020, 04:51 PM   #4
Senior Member
 
RogerR's Avatar
 
Join Date: Jul 2016
Location: Mapleton
Posts: 4,412
tried to get an appointment two weeks ago here in Illinois and it would have been out in August back then. So I did the brakes myself. what I saved would have paid for all my tools and parts and then some!



If the dealer agrees it is warranty work and you can put it off you could schedule if winter work.
__________________
2017 SLX 195RB
2021 Jeep Grand Cherokee Summit L 5.7L V8
Andersen WDH hitch, Renogy 100 AH Lithium &
200 Watts solar panels from Renogy

Prev. '14 Jeep Grand Cherokee Overland, gas 3.6 V6
RogerR is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Featured Campgrounds

Reviews provided by

Powered by vBadvanced CMPS v3.2.3
Disclaimer:

This website is not affiliated with or endorsed by Jayco, Inc. or any of its affiliates. This is an independent, unofficial site.


All times are GMT -6. The time now is 09:41 PM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2024, vBulletin Solutions, Inc.
Copyright 2002-2016 Social Knowledge, LLC All Rights Reserved.