Before you take anything apart get under the camper and look for all the wires going to a connector. That attaches to drum that pulls it up. Look for loose wire, off position, maybe a broken pulley. Slack in a wire(s) may indicate something wrong in the mechanism.
Make sure sliding parts of the posts are all properly lubed and move like each other.
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2017 SLX 195RB
2021 Jeep Grand Cherokee Summit L 5.7L V8
Andersen WDH hitch, Renogy 100 AH Lithium &
200 Watts solar panels from Renogy
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