Originally Posted by Rustysocket
It is refreshing to see at least one person feels the same way as I do. IT seems as though everyone is focused on how big of discount they are getting and price. Yes price is part of the equation, but only part of it.
The hardcore RV crowd on the internet forums contain a lot of shortsighted cheapskates when it comes to their purchasing logic if you ask me.
We learned the hard way on our first new camper purchase in 04. We bought a brand new pop up, non Jayco, and, after our first outing, the lift system failed. Luckily, we were home, and unpacking when it did. I called the dealer, and was told there was nothing we could do unless we got it to them, ten miles away. I had to tow it there, half open, with wratchet straps holding all the canvas in. It took them three months to "get around to it" before it was fixed. Upon going to pick it up, I raised the roof to check it out, and immediately smelled wet rotten wood. They had left the storage trunk open, setting outside, and the floor had been ruined by multiple rains. They agreed to fix it, which they did by drying the wet wood out, cutting a strip between the bad and good flooring, then laying fresh plywood on top of that, trimmed with new vinyl and quater round to mask the edges.
Upon shopping at the dealer where we just purchased our new Jayco hybrid, I asked them what to do if a warranty issue came up that made the camper unsafe to tow. I was given a 24 hour contact number to call, that would dispatch a repair tech within a one hundred mile radius, or, send an appropriate towing service to our aid depending on the issue and distance. To top that off, the unit I was interested in, was at another of their lots, an hour and a half away. Without even making a commitment to purchase it, they had it on the local lot the next day, and called us to come and look at it. There was no pressure at any time, and, even though it was a lower end, left over 2015 unit, we were treated as if we were buying a top end RV. That dealer is why I now own a Jayco. That dealer will have my repeat business in the future, no matter what brand they are selling at the time.